AirTran credit

[DonnaL]

Has anyone received a credit from Airtran when airfare goes down in price since purchased? I bought tickets from ABE to MCO about 1 1/2 weeks ago for January for $132.60. Last night I checked and same tickets were now $115.60. Since I bought 5 tickets it was an $85 difference. I called AirTran customer service and talked with a very nice rep who said "Sure, we can give you the credit for a future trip within one year of original booking date". She told me she would put the credit on my A+ account and when I was ready to use it I would need to access my account and make the future reservation thru my account. I checked my A+ account today and don't see any credit. Maybe I'm just not looking in the right place for a credit, but, there doesn't appear to be anywhere for a monetary credit to show up on the A+ account, only the A+ credits. If I can't figure it out, I will call AirTran Customer Service back, but, I'm hoping someone here can point me in the right direction. Thanks.

 

[dioxide45]

After logging in, go to My Profile. Then scroll to the bottom, the credit should be listed under "credit account history".

It is good to see that AirTran is doing this again.

 

[DonnaL]

Thanks dioxide45.......just checked and it's there. I knew someone on the Disboards would have the answer!!