Air Tran Price Adjustment Policy

katallo

DIS Veteran
Joined
Jan 29, 2005
Messages
3,266
I called Air Tran to ask if their refund policy was the same as SW and JetBlue. The customer service rep assured me they did...if a lower price appears they will issue a credit. I'm just not sure this is correct. Has anyone had experience with this? Thanks
 
There is a thread on this board about this topic somewhere.

Some people (me) were given the credit without being charged a fee, others were charged the fee to change.
 














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