Ahhh...help with Airtran!!

[Princess Amy]

When we booked our vacation through Disney in April we booked our flights as well. We were scheduled to leave BWI to MCO nonstop on Dec 1 using Airtran. We received our tickets in the mail about a week later.

I checked my reservation a week ago and our flight changed to a different time and had a connection in Atlanta. They didn't even call to tell us!!! So I called Disney and they said the flight had changed. Oh..thanks Disney or Airtran for letting us know...

Anyways, Disney said they would be sending us new tickets for the new flight. That was over a week ago and they haven't arrived. Should I call Disney again to ask if they will be sending us new tickets? Should I call Airtran? Are we really suppose to use new tickets, or just use the old ones? I'm so piffed right now I could scream!!!

Anyone have this happen to them before, and what did you do? How did you handle it? Please let me know....AHHH!!!

 

[anabelle]

Disney Travel has be the ones to issue the new tickets. But you can still call Airtran to make sure your ressie is in the system. You really shouldn't need hard tickets. I never even have to give a confirmation number. I just tell them my name and give an I.D

 

[wdwnomad]

Last year I purchased my AirTran tickets through Disney. One of my flights was also changed. They told me I didn't need new tickets. Once I got to the airport to check in they would print out new ones. I didn't have any problems.

Also, if you wanted to have a non-stop flight, I would call back and ask to be moved to one of those flights. When they changed my flight I was able to get put on another one that fit my schedule then the one they put me on. Since you booked the tickets with Disney you will have to go through them to do this.