ADR's - does it help to call over online?

Discussion in 'Disney Restaurants' started by cheryterese, Nov 30, 2012.

  1. cheryterese

    cheryterese DIS Veteran

    Sep 10, 2009
    Does it make any difference if you call for an ADR as opposed to doing it online? Just wondering if there's a better chance of getting something that way or not. Thanks!
  2. Marthasor

    Marthasor DIS Veteran

    May 8, 2005
    You won't have a better chance of getting something you don't see online, but, if you aren't on hold forever, it could save you some time if you are booking a lot of CC hold restaurants. A Disney CM can make all of your reservations and then just take your CC info once and link it to all of the CC hold reservations. You can't do this online. Maybe not a big deal, but that really is one of the only pros I can think of to call in.
  3. JimmyV

    JimmyV Por favor manténganse alejado de las puertas.

    Jun 4, 2008
    I find that if I need to adjust a reservation, it is best to call. Changing a time or adding another person seems to be simpler with a call (at an off hour) than trying to get the computer to fix what you need fixed.
  4. nascarelbert

    nascarelbert Earning My Ears

    Nov 14, 2011
    This morning, I was trying to make a same day breakfast reservation. It was showing online, but the CM on the phone said there was no availability. I got onto computer and booked it (had been searching on my phone). Not sure why she didn't have the same availability...or what this means as an advantage to one over the other.

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