Sorry so late in posting a reply, but I have been gone all day with family! I DID call back and the CM I spoke to the second time had no problems at all booking the reservation that I wanted. I do think that all of the CM's should be on the same page when it comes to rules and policies. My best friend called 3 times to book for her dining during the
MVMCP. She even told the CM's that she received a notice by mail informing her to do so. It took 3 phone calls to get someone who knew what they were talking about and book the ressie!! It is so frustrating! To make it worse, this is my best friend's first trip ever to Disney. She has gotten some pretty bad first impressions of WDW from experiences on the phone with CMs! They really need to get their act together!
Anyway, the 2nd CM that I talked to did do another very good thing..... she made me cancel the 1st ADR I had book for that night before she booked the second one. If they are now starting to do this, it will help cut back on people double booking for convienence, which is not fair to everyone else!
