If you read your contract, you have 10 days to back out. Has it been 10 days yet? Call your Guide and see what they can do for you.
I don't want to back out, I just want to increase.
I know about the 10 day rule. My question really has to do with the 100 point minimum add-on at BLT issue.
If I back-out then I can't purchase less than 100, right?
Or do point adjustments fall under the 10 day rule?
I am going to do just this tomorrow. I really could now use 5 more points added to my 30 pt. inital purchase. I haven't turned my paperwork in yet. So I plan on calling tomorrow....who to start with? Member Accounting or Guide?Adding more points would require a new/modified contract. If you were under the 10 day rule, I thought that you could cancel and start over. Better call your Guide.
Really? Great!! I haven't sent back the paperwork, they were so late in sending in out. Did you purchase less than 100 pts? That's my issue...I only want to add 5 pts. to the 30 originally requested.Called my guide about the same problem and she said not to sign the papers she just sent me. She will rework my contract and send me new NEW papers to sign. No biggie per her words.
Called my guide about the same problem and she said not to sign the papers she just sent me. She will rework my contract and send me new NEW papers to sign. No biggie per her words.
I am going to do just this tomorrow. I really could now use 5 more points added to my 30 pt. inital purchase. I haven't turned my paperwork in yet. So I plan on calling tomorrow....who to start with? Member Accounting or Guide?
Great news! My guide is off until Monday...did leave a voicemail...also spoke with quality assurance. They noted it in the computer that I now want to increase from 30 to 40 pts. and had not sent in my paperwork yet. She did not see a problem in adjusting the purchase amount. So I have to wait until Monday to speak with my guide, but sounds like I will get the small increase. Here's waiting till Monday now.....I had the exact same issue. I purchased 30 points to use every other year in a studio in December and would be 5 points short everyother year. I sent in my docs Monday and they received them Tuesday. When I called Thursday he said they would do a rewrite since it was within 10 days since I signed and it hadn't went to recording. I increased to 33 points. I'm glad I waited until the deadline to do the add on.
I left a message on my guides voice mail Sat.
Since he hadn't called back & it was almost closing - I called Quality Assurance.
She found my add-on paperwork an put a hold on it until I hear from my guide. She said normally these things move pretty quick. (I had signed them the 21st, but didn't drop them off at FedEx until 1pm on the 22nd. & they were already working on it today the 25th)
I left a message on my guides voice mail Sat.
Since he hadn't called back & it was almost closing - I called Quality Assurance.
She found my add-on paperwork an put a hold on it until I hear from my guide. She said normally these things move pretty quick. (I had signed them the 21st, but didn't drop them off at FedEx until 1pm on the 22nd. & they were already working on it today the 25th)
Call 1-800-800-9100. They put my guide right on the phone.He did not call yesterday even though he was on the schedule. I guess I'll call the main sales # today.