Address to send compliments for great CM???

[BC]

We had a wonderful cast member at the Boardwalk and I would like to send in a commendation for her. I know I can send it to the Boardwalk directly, but I would like to send one to someone that is up the ladder also. Also, do you know if I send her a Thank you note directly to the hotel if she will actually get it?

 

[tinkerbell81284]

The address is:
Walt Disney World Resort
Guest Communications
P.O. Box 10040
Lake Buena Vista, FL 32830


I sent a thank you letter to them in October about my August trip they were very happy. I plan on sending another letter about my trip in November very soon, just gotta find the time.

 

[eeyore0062]

The address is:
Walt Disney World Resort
Guest Communications
P.O. Box 10040
Lake Buena Vista, FL 32830


I sent a thank you letter to them in October about my August trip they were very happy. I plan on sending another letter about my trip in November very soon, just gotta find the time.

You may also Email them... usually there is a quicker response.

 

[Anim8ed]

You may also Email them... usually there is a quicker response.

Would you happen to have the address for that? I also just returned from a great experience at the Boardwalk and would like to be sure two particular CM's are recognized for their great service!

 

[tinkerbell81284]

The email address is:
wdw.guest.communications@disneyworld.com

 

[shellybaxter]

I wish you would post your good report here as well. Everyone who has a complaint posts and asks for an address, but those with good reports usually just ask for the address. I think it would be nice to hear the good reports too. Besides I'm staying at the BWI in just a few days, maybe I'll see this CM too and know she has been nice to someone else.

Shelly

 

[Hippychickali]

I agree. Could you tell us why they were special? It's so nice to hear some of the positive stuff. Too often people only report back the negative. I think it is so thoughtful of you to take the time to do this.

Ali

 

[BC]

Well, our trip was for my 50th birthday and our wedding anniversary is on the 15th, so I had requested a boardwalk view with a balcony. Before anyone flames me, I know nothing is guaranteed, but when we checked in we were put in the corner room at the BWI right at the neon sign for the Flying fish restaurant, so not only did we have a pink light flashing in the window but it also had a large tree in front of it. On top of that the balcony was one of the tiny ones that only one person can get on. I went downstairs to see if there was anything else available, and the first CM was "earning his ears" and he did not seem to know how to handle it. He was telling me there was a charge for room changes, etc. when a seasoned CM walked up and asked if she could help. I told her I was not upset, but I was just disappointed. She told me she would check to see. There was nothing for that night, but she said we could change the next morning. I was concerned because we were supposed to go to Clearwater the next day and I was afraid if she was not there things would get mixed up. She assured me to go have a good time and just stop by the next evening to pick up our new keys when we got back from Clearwater. I did and I was thrilled when I opened our room door. We were on the 3rd floor one room over from the Spoodles sign directly over the boardwalk with a balcony large enough for 4!! Our room was huge!! We could see the entire boardwalk from our balcony. I also wanted to thank the CM that I booked the ressie with. On our 3rd night there, I got an envelope slipped under the door with a certificate to have a magical time for our anniversary and a signed photo of Mickey and Minnie! I booked this room back in September and it still made it to me. I was impressed!!

 

[shellybaxter]

Thank you for sharing your expirience.

Thats a wonderful story. I love it when Disney CMs go that extra mile to make the magic work for people.

Shelly