We have perfect credit with USAA, I've been a member since 1983, neither my husband or I have had any moving violations and we haven't had any sort of claim since 1999.
I don't know why but after you have been with a company for years and years and years they think they can just charge anything and you'll pay it.
I went thru the same thing with Nationwide 7 years ago when I added my first child to our insurance. Had been with them for 20 years, one very small claim over 10 years prior.
My wife called to inquire what it would be to add my daughter, they told her $2700. I called them 2 days later and asked them to look at my policy and tell me how much it would cost to add her, SAME answer $2700.
I went and shopped a new policy with Farm Bureau insurance. SAME policy and adding my daughter would increase it by slightly over $1100.
I went into the Nationwide office and asked once more. They repeated $2700. I said, "OK, I'd like to cancel my policies with you." Of course they were shocked and wondered why. I told them I got the same insurance elsewhere and told them the rate. They said, "Just a minute, let me get into the computer and do your rating." I waited a few minutes and low and behold their price was now coming up the same as the other company.
I said "Then why have you repeatedly given us firm quotes for $2700?"
They said, "Oh, once we rated you it wouldn't have really been $2700, it would have been this new lower price."
I told her I didn't believe her for one second.
We have been perfectly happy with Farm Bureau for the past 7 years.