They told my husband that, too, and ruined 2 months of me explaining to him how we were going to do it for $50. (given in a link after your question) The fact that he trusted them over me is a story for another time, LOL (his work takes up 92% of his brain so apparently he had barely heard my previous discussions of it), but then the paperwork they sent me said we ALSO had to have our dues paid off AND no reservations at the time, so we couldn't do it. (I had a reservation for 6 weeks from then and we pay dues monthly!)