Adding ME to Travelocity? woohooo nevermind!!!!

[NewJersey]

***Do not book through travelocity....horrible customer service****

So I booked my room for 4 nights through travelocity at CBR, so I called their 'customer service' department, which was outsourced to India, to add tickets, dining plan, and add my flights to ME.

Well the guy had no idea what I meant by ME or dining plan, so I explained and then he put me on hold after I was on hold for 15 minutes waiting for an available representative. So then he said he'll call CBR and tell them to add me and he put me on hold. Finally after 15 minutes, I hung up.

So I still don't have my flights on ME, nor do I have my dining plan (the tickets I can buy online, so I'm not worried).

Does anyone know what I should do?

Thanks!!!

 

[BrerMama]

You can only add the dining plan if you book a package, including tickets, through Walt Disney World travel (or through a travel agent who books through WDTC). Travelocity would be a room-only reservation, so you won't be able to add dining. You can call ME yourself and add that service. Travelocity isn't a travel agency, but more of a wholesaler. If you'd like to have the dining plan, I'd suggest cancelling the Travelocity reservation and contacting one of the many Disney specialist travel agency available (such as Dreams Unlimited, a sponsor of this site) and not only can they help you book the package, they're a full service travel agency and will take care of ME as well.

 

[NewJersey]

You can only add the dining plan if you book a package, including tickets, through Walt Disney World travel (or through a travel agent who books through WDTC). Travelocity would be a room-only reservation, so you won't be able to add dining. You can call ME yourself and add that service. Travelocity isn't a travel agency, but more of a wholesaler. If you'd like to have the dining plan, I'd suggest cancelling the Travelocity reservation and contacting one of the many Disney specialist travel agency available (such as Dreams Unlimited, a sponsor of this site) and not only can they help you book the package, they're a full service travel agency and will take care of ME as well.

Ohh thank you! I wish Disney told me that when I called them yesterday, instead of telling me Travelocity can add the DP for me. I would cancel travelocity, but it seems they're the only place that has rooms left for disney resorts that aren't suites that are way overpriced for NYE.

Maybe I'll buy that Dining pass or whatever card that is where you get 20% off.

Thank you so much!

 

[paults]

Maybe I'll buy that Dining pass or whatever card that is where you get 20% off.

that would be the Disney dining experience (DDE) available to AP ticket holders.

Also remember the DDP plan is good when paying rack rate for room.( I believe)

 

[NewJersey]

that would be the Disney dining experience (DDE) available to AP ticket holders.

Also remember the DDP plan is good when paying rack rate for room.( I believe)

Yeah the DDE is out since I'm not an AP. My options are dwindling! What do you mean by paying rack rate for room?

Thanks!

 

[NewJersey]

I checked disney.com and they had availability!! So I cancelled travelocity ($25 fee - well worth it!) and booked through disney with the dining plan. I'm so happy!!!

Thanks all for the advice and help!