adding days to TA ticket

[ellisin]

We have 2 day hoppers with the water park option. They are part of a package for a room (and the Star Wars race registration) purchased through a travel agent.

We decided to stay two more days. Can I add two days to each ticket (preferably keeping them hoppers, but removing the water park option; my husband broke his arm since we reserved this package)?

The reason I ask, is that the tickets show as expiring on April 23 and we'll now be there until the 25th (we're changing to a different Disney hotel on the 23, booked without the travel agent)

 

[Robo]

We have 2 day hoppers with the water park option. They are part of a package for a room (and the Star Wars race registration) purchased through a travel agent.

We decided to stay two more days.

Can I add two days to each ticket (preferably keeping them hoppers, but removing the water park option; my husband broke his arm since we reserved this package)?

The reason I ask, is that the tickets show as expiring on April 23 and we'll now be there until the 25th (we're changing to a different Disney hotel on the 23, booked without the travel agent)

WHEN did you originally book this trip?

I'm at a loss as to how these tickets have an expiration date of April 23.
Are they CONVENTION tickets?

"Regular" Magic Your Way tickets either do not expire -or- have an expiration date of Dec. 31, 2018.

 

[ellisin]

I think they do say convention tickets when I look at them in my Disney experience.

I was surprised to see an expiration date, but I've never used a travel agent to book room and tickets before. I usually book them myself, but it was the only way to get a bib in the race I wanted.

It's been a learning experience; when I call Disney with questions, they say they can't access the details of the reservation because it was made through a travel agent.

 

[Marthasor]

WHEN did you originally book this trip?

I'm at a loss as to how these tickets have an expiration date of April 23.
Are they CONVENTION tickets?

"Regular" Magic Your Way tickets either do not expire -or- have an expiration date of Dec. 31, 2018.

I'm going to assume they are not convention tickets as convention tickets issued this year would expire on Dec. 31, 2017 (but could then be exchanged at the original retail price for new tickets by paying the difference between former and current price after that date). OP, I would contact your TA with this question. Only they would know the answer or be able to contact WDW on your behalf to get an answer for you. If the TA doesn't have the info, you may have to wait until you get to WDW to get an answer from a CM at guest relations.