Activation code? WTH?

[joyjoy]

I've done all my DVC booking (and modifying *sigh*) online since we purchased in April 2019. No problems logging into the site. Now all of a sudden it wants my Club ID (not membership number) and a one time activation code I got with my paperwork upon signing. Found them and the club ID works but not the activation code. The only time I really have time to do DVC stuff is outside their hours. Why is the site suddenly asking for this old info when I've been able to access for over a year? Thanks.

 

[Vincent Vega]

Same happened to me a couple of weeks ago, it was really annoying. It was like that for a couple of days... Just wait and it´ll be gone!

 

[denecarter]

I rerouted myself to a login page and it went away.

 

[JETSDAD]

When I've had that in the past I've just refreshed the page and it went away. Clear cache/cookies, try a different browser, wait a bit, or use incognito/private mode and give it a try (same things to try whenever the site doesn't want to co-operate).

 

[The Jackal]

Disney IT, got to love it.

 

[nagshead]

I've done all my DVC booking (and modifying *sigh*) online since we purchased in April 2019. No problems logging into the site. Now all of a sudden it wants my Club ID (not membership number) and a one time activation code I got with my paperwork upon signing. Found them and the club ID works but not the activation code. The only time I really have time to do DVC stuff is outside their hours. Why is the site suddenly asking for this old info when I've been able to access for over a year? Thanks.

This happened to me yesterday. The rep told me that they do this when there is a suspicious login or activity on the account. The reset it with me on the phone abd I changed my password. I did have a notification someone logged in from a different state.

 

[joyjoy]

Y'all were right. Waited a day or so and it's fine.

 

[DebbieB]

I had to change my password on Sunday due to suspicious activity. My guess because that day I had signed on with my phone, iPad and laptop, different times of the day. The reset email sent didn’t work so I had to call.

 

[LadyLuck24]

Ugh, this is STILL happening to me when I try to login! I've tried chrome, Edge, Firefox, and explorer every day for the last week. All I want to do is cancel my week in August (well I don't WANT to, I feel like I SHOULD ). I even found my ancient email containing my club ID and activation code, and entered these, but it just says it's incorrect and reloads the page. I guess I'll have to call DVC.

 

[Best Aunt]

Ugh, this is STILL happening to me when I try to login! I've tried chrome, Edge, Firefox, and explorer every day for the last week. All I want to do is cancel my week in August (well I don't WANT to, I feel like I SHOULD ). I even found my ancient email containing my club ID and activation code, and entered these, but it just says it's incorrect and reloads the page. I guess I'll have to call DVC.

did you clear your cookies?

 

[FreeTime]

I had the same issue, cleared cache, finally had to call in to get access.