I asked on here a while ago about whether someone would buy diamond earrings online.
I still haven't. I'm watching the same seller who has pretty good feedback 99%+ with 5000 sales, but I'm still nervous I'll get junk.
So anyway, the other day I recheck his feedback and he gets a positive feedback from someone who wrote, "initially dissatisfied with the product but XXX made it right. "
So, I sent the buyer a message on ebay...basically saying, I've been watching this buyer for a while and I'm a little nervous. Do you mind sharing what he did to make it right. Were the earrings crap? Did he replace them, or was he just easy to return?"
So far, I've not gotten a return message from him.
My question is, if you were on ebay, and got a message would you reply or delete it? I'm hoping to hear something back and make up my mind if I want to try this seller or spend twice as much at a local jeweler.
Thoughts please?
I still haven't. I'm watching the same seller who has pretty good feedback 99%+ with 5000 sales, but I'm still nervous I'll get junk.
So anyway, the other day I recheck his feedback and he gets a positive feedback from someone who wrote, "initially dissatisfied with the product but XXX made it right. "
So, I sent the buyer a message on ebay...basically saying, I've been watching this buyer for a while and I'm a little nervous. Do you mind sharing what he did to make it right. Were the earrings crap? Did he replace them, or was he just easy to return?"
So far, I've not gotten a return message from him.
My question is, if you were on ebay, and got a message would you reply or delete it? I'm hoping to hear something back and make up my mind if I want to try this seller or spend twice as much at a local jeweler.
Thoughts please?