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We are Annual Passholders who live 2 hours away from Disney. We look forward to the discounted Disney Resorts, but were very upset when all the discounted room for Florida residents were gone in one day for October. Are any other Florida passholders as upset as we are? We called Disney and got absolutely NO RESULTS or information as to HOW this could happen. It makes us start rethinking whether we should keep our Annual passes and use hotels outside of Disney. Or not renew our passes and go with their package deals...but not come up to Disney as often. Disney is going to be losing a lot of faithful Florida residents with this latest move...don't you think? We wrote Emails to Disney and still haven't received a response. This is VERY POOR CUSTOMER SERVICE on Disney's part. Guess business is booming again and they don't need Florida residents like they did right after 9/11 when vacationers were sparse. We always enjoyed the convenience of staying at a Disney resort with the Discount...as we could go there more times. But it looks like Disney doesn't care about the passholders that just need an affordable room to stay in. Can anything be done about this situation? Does anyone have any advice? We moved to Florida from Pennsylvania just to be able to go to Disney more. This latest development is very upsetting to us. Any input would be greatly appreciated.
