Rose & Crown
Last year was the first time we had dined at Rose & Crown and I really loved the experience. Even with the Food & Wine Festival happening, there usually are long waits and many guests trying to get a table by walk up. I checked us in about 15 minutes early, knowing that it was going to be a long wait regardless. The check in line is even long and I made a mental note of who checked in before us. We received a pager and were quoted a 15-20 minute wait. No problem we just grabbed a spot to lean by the bar entrance and we waited.
And we waited some more, then we waited, well about 25 minutes went by and DM went over to see where we were in place because other parties were being seated left and right. Well it turns out that our ADR was dropped to the lost list and we were put in as a walk up ressie. “What the hell are you talking about?” My mother said, we checked in 30 minutes ago and they just spoon fed us some crap about how the ADR was dropped. Then all of the sudden they were going to seat us immediately. I wanted to speak to the manager, but she was busy with another guest-go figure they had a problem with their ADR too. I was furious, but then again I was really hungry and my blood sugar was running low from waiting so long-I did not think it would take so long to be seated-that’s ridiculous.
The manager never bothered to come over and we never heard an apology. I am not looking for a free meal, in fact I do not want to be one of those people who constantly argues for a free lunch, but the front desk check in CM really messed something up and it wasn’t our fault-we shouldn’t have had to pay the price.
Stuart came by the table to introduce himself and get us some drinks. I told him that I was having a lousy day and he tried to cheer me up by ensuring us we would have a pleasant experience for dinner. Then I ordered myself a “snakebite” to drown away my sorrows. Harp lager and Strongbow cider make for a lovely concoction. DM went with a Harp and DF a Bass Ale.
Stuart returned to take our order letting us know the beers would be a few minutes due to my blend. You have to pour the cider, then the lager, so it takes a few minutes to settle. I ordered myself a Scotch egg and the bangers and mash, while my parents went with fish and chips and shepard’s pie. He returned with the beers a few minutes later and brought over some bread and butter. I remember there being nice soft rolls last year and somehow this year the Pillsbury doughboy dropped of some crappy freezer rolls for them to serve. Oh well, it is not like I need to eat a ton of bread, especially when I have my snakebite at my side.
My Scotch egg arrived and I quickly dug in to its delicious egg and sausage deliciousness. It is like a portable breakfast-maybe they should sell these out of a cart at the park. I downed that rather fast. A tasty little appetizer indeed.
The entrees arrived shortly after I had finished my appetizer. Stuart had cleared my plate away, so I was happy about that. The classic bangers and mash really had an elegant modern twist on your typical pub food. The sausages were nicely browned and had a great subtle flavor of spice. The texture was more like a real bratwurst-very fine. Don’t let Johnsonville fool you on what to believe a bratwurst is either-those so called bratwursts they package are nothing like the real thing. My grandparents are from Switzerland, we know a few things about sausages. These of course were excellent. It looks like a small portion, but after eating an appetizer, I could barely finish all three bangers and mash.
DM enjoyed her fish and chips, but need a little more tartar sauce. DF was a little disappointed with the shepard’s pie this year. There were huge chunks of carrot in it that were mushy, almost like they had been frozen. All of the other food was spot on delicious, I just wonder why this flagship dish was prepared so sloppy, unfortunate. For dessert DM and I split a whisky custard, which was basically a cream brulee with whiskey. Nothing special, but a nice after dinner treat.
The service was great, it is just a shame we had such a seating fiasco. This little black mark really resonates with me. I think we will definitely be back next year, but I am still pretty wizzed about the adr issue because it doesn’t make any sense to me. I don’t know if this has happened to anyone else, but feel free to give me your opinion. I know I should have complained right there to the manager, but after a while you are just really frustrated and do not want to be bothered.
Overall
Food: 8
Service: 9
Atmosphere: 8
Up next...lunch at Raglan Road