A Not so Grim(m) Fairytale Dining Reviews 2011-That's a Wrap! complete

Via Napoli

When the news first broke over Via Napoli’s construction, I was very excited. I feel like there is a shortage of decent Italian food on property. Tutto Italia, Il Mulino and Portabello are good and even Mama Melrose is fine, but with such a generally well loved cuisine there are always room for more Italian restaurants imho. This was a definite must do adr this year since we missed out last year having already had our adrs in place. I was waiting for the initial reviews to come out and I can always rely on fellow Disboard members to pull through with opening night comments. As I anticipated the reviews and food looked fabulous!

I saved it for later on the week knowing that after a week of unfamiliar food, good old pizza and pasta pleases everyone. I can almost not remember what the back of Italy looked like now. They do such a great job of hiding space at WDW, it is really surprising when a building springs out of nowhere. While the upper façade of Via Napoli looks noticeably fake, the rest of the building blends in well with the pavilion. The overall smell of the pavilion is wonderful as well.

The entry way foyer is probably a bit on the small side for the restaurant, although there is plenty of room outside. Cathedral style ceiling, tile floors and large archways are highlights in the interior of the restaurant. Stromboli, Vesuvio and Etna are the center of attention here. The wood fire ovens are named appropriately after active volcanoes located in Italy. Boisterous is probably the best term to describe the atmosphere of Via Napoli. The kitchen and dining room are full of hustle and bustle as the food comes out quick here. The showcase kitchen pumps out pies in the middle and flanking its sides are the appetizer and sauté stations. It is a rather large restaurant, so not all spaces are able to see the kitchen close up.

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The walls are adorned with frescos and art deco style prints of Italian resorts and towns highlighted with metal sconces. Large windows above the dining room provide some much needed natural light during the day and a lovely view of the stars at night. Some of the restaurants in the World Showcase or around other parts of WDW can take on a cave like dungeon atmosphere with the lack of natural light. Obviously places like Le Cellier and San Angel create a pleasant dining atmosphere despite the lack of windows, but others are not as convincing. The putty colored walls are accented with a large chunky gray gridline like pattern. The area surrounding the ovens and arched ceilings are painted a swirled terra cotta orange giving it a burning ember and coppery feel. In the center of the tallest point of the restaurant is the long communal table. It is situated as if it was an assembly line being fed into Vesuvio. It really creates a great focal point of the main dining room.

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I checked us in and we were seated within minutes. Not on the communal table, but off the side in the rear of the main room. It wouldn’t be my first choice, but if it were totally jammed I do not mind having to sit with other guests. Allesandro welcomed us after just a couple of moments and let us know he would be our server. We ordered a round of drinks and pondered over the menu. I was feeling particularly hungry, so I lobbied for a large pie and and individual pie-the quarto stagioni really stood out to me. DM also wanted to split a salad, so we picked the chicken although we really didn’t know what to expect as the flavors sounded like a weird combination. They also like to put cantaloupe on pizza here, just sounds strange to me lol. Allesandro brought the beverages to the table and we placed our order. DF ordered the house La Rossa malt lager, while I stuck with water to counter the carbofest with the pizza.

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Matteo assisted Allesandro in keeping the beverage glasses full and delivered appetizer plates. Allesandro brought out the tray stand that the pizza pan is placed on the table. The pizza came out quite quickly and the salad came out a few moments later. That seems to be the problem with the exhibition style kitchen-keeping the courses and hot and cold items in sync. The tray stands are nice because they make it so the table isn’t full and it is easier for folks to grab a slice. Our pies arrived and they looked fabulous. As I mentioned the stagioni with artichokes, eggplant, Cotto ham and mushrooms was the smaller individual pie. I think it is a large size for an individual with a regular appetite. The large pie we ordered with spicy sausage and the salad was as big as a house. The three of us didn’t finish it even though it was really addicting. On the salad was marinated grilled chicken, sliced almonds, cantaloupe, cucumber, wontons, red pepper and romaine lettuce dressed with a light vinaigrette. I think lighter eaters could easily eat an individual pie and a salad.

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I think the sausage pie would have been better off in the oven a few more minutes it was still very delicious. I just happen to like my crust a little darker and my cheese more on the bubbly side. The quattro was tasty-I love mushrooms on a pie, but had never had artichokes on one. The eggplant was just a slice of undercooked eggplant, so we didn’t eat that piece. Allesandro and Matteo were back frequently to check on us and ensure everything was good. Even though we nearly ate an entire large pie and most of the small one, plus salad, we still couldn’t resist a delectable Italian treat. I knew I needed to have the zeppole. Served with whipped cream and chocolate sauce, these deep fried little devils were very delicious and gave the meal a sweet ending. Skipping the coffee tonight because we need to be up for rope drop tomorrow morning!

Overall, Via Napoli is run much like its’ counterpart Tutto Italia. While the concepts are totally different, they share the same philosophy of providing excellent service and food. My only complaint is that the place is a little on the loud side, but now I know what to expect next time as well. Ciao!

Erika

Overall
Food: 9
Service: 10
Atmosphere: 9
 
Great review of Via Napoli! It looks really good. I'm definitely trying one of the Italian places next trip, I just have to decide which one!
 
Le Cellier

We had lunch here a number of years ago and enjoyed it, but did not have much luck securing an adr in the past few years. When the restaurant went signature for dinner, evening adrs opened up, but now lunch ressies are hard to come by. Whether it’s the food, service or atmosphere, it is hard to say which is best. For a place that used to be a hidden gem, Le Cellier has become one of the most coveted dining spots at WDW.

The ongoing painting of Hotel du Canada has forced the relocation of the entrance for “O Canada” to the walkway below where you exit the show. Off to the far right of pavilion this walkway also serves as the walkway entrance to Le Cellier. I like how they have positioned a podium outside here to keep guests without confirmed adrs from gathering in the lobby checking to see if they could be seated for the evening. Rose & Crown’s check in also creates quite a bottleneck in the World Showcase, so I applaud the effort here.

After checking in, enjoy the stroll down the walkway taking in the beauty of Victoria Gardens, inspired by the real like Butchart Gardens in British Columbia. Amongst the handsomely trimmed grass, there are a variety of flowers, maple trees and a pond with a fountain. Next time you are at Epcot, be sure to catch “O Canada” and enjoy the garden views after the film. Over the small mini bridge the entry way for Le Cellier is clearly marked. You enter the “cellar” underneath the raised stairway built up to the Trading Post and Northwest Mercantile section of the pavilion. Le Cellier will remind you of a classic steakhouse with dark wood paneling and dim lighting. With stone archways and large stained glass windows, this place feels like a fancy gothic/medieval bar. A simple paper menu, which is fairly common for WDW restaurants, was given to us by the host. To me these are more attractive and less bulky than a leather-bound or plastic coated style menu. WDW tends to change their menus with the seasons so it also is easier to change and reprint menus also.

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The dining room is not large, but there is ample seating for any size party to cozy up to here. Despite the darker atmosphere, most tables are well lit and perfect for a fine meal. Just a small mosaic style candle holder is placed on the center of the large solid wood table. I like minimal table junk, and with no bussers to service the tables, servers can quickly clear and clean off tables because there are not salt and pepper shakers, sugar packets or table tents to work around.
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We looked over our menus and after a few seconds Daniel arrived to mention he woul be right with us. He returned and welcomed us then went over the menu and discussed the house specialties and mentioned his favorites. A few things had been removed or changed since the last menu I saw this summer. Removed is the chicken chipotle sausage with creamy corn polenta and the asparagus appetizers. You can sample the sausage outside at the F & W booth and it is a very fine dish imho. Asparagus is a spring veggie, so a more seasonal substitute-the green salad with peaches, goat cheese and pecans with a peach vinaigrette is offered. DM and I both ordered the salad and DF went with the cheese plate-big surprise. We finished placing our order and a few minutes later Daniel delivered the bar drinks and house bread. The last time we were here all of the bread was in stick form, so this has also changed slightly.

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The appetizers arrived after a short time. My immediate take on my salad was that it looked sloppy. The flavors were nice, but the salad was so saturated with dressing the nuts sogged out and it became a wilted mess. The peaches and plums, nuts and goat cheese were a great combination, but the salad was poorly executed. I could have sent it back, but sometimes it doesn’t come out and then the entrée arrives. DM and I agreed soggy salad indeed. Luckily that was the worst thing I could say for the entire meal. DF loved his cheese platter-the smoked blue cheese was great. Everything after that came out was spot on fabulous.

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Daniel cleared out plates and made sure we had our beverages in place for the arrival of the entrees. We passed on more bread, even though we wanted it, we controlled ourselves. Our entrees arrived about 10 minutes later and Daniel made sure once again that we had everything we needed to enjoy our meal. I had the Prime NY strip and aside from being simply presented on the plate, it was perfectly cooked medium rare with a salty caramelized crust. Such a contrast from the Prime NY strip from Yachtsman that now reminded me of an old milk cow. Served with red wine reduction, a potato gratin and sautéed spinach, this dish was a party in my mouth. I also had to try the poutine fries-a fancy steakhouse approach to poutine, the official dish Quebec I have heard is French fries, cheese curds and beef gravy. The unique spin here is fries, cheese curds and the red wine reduction. A bit on the rich side, but a warming dish appropriate for those harsh northern winters.

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DF had the Pacific king salmon with parsnip puree and pickled pearl onions and pickles. Kind of an odd combination, but he enjoyed the salmon and managed to help me work on the poutine fries. DM had the filet and subbed out French fries. She is not a huge mushroom or mashed potato fan (weird, I know!) although she will eat them when I add bacon, cheddar cheese, green onion and sour cream (loaded baked potato mash ;).) I would have liked the fries to be cooked a little more, these are like the boardwalk fries and tend to sog rather quick. I like crisp chips or fries, whichever you call them, either way- delicious.

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We gorged ourselves, but managed to save some room to split a dessert. You can preview the handful of house made dessert offerings at Le Cellier. They do not mess around here because there are two chocolate desserts offered. Like straight up mousse and a trio of cocoa based sweets. No habenero chocolate cake here. The chocolate trio had Canadian Club chocolate mousse, chocolate sorbet and warm chocolate almond cake. It is a fairly large dessert and the three of us almost ate the entire thing. Note: photo is the dessert tray version, not the one brought to the table

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Despite a few minor gripes about the food and service, overall the meal was a wonderful ending to our week at WDW. We will certainly be back for dinner and lunch next year. Whatever they are doing here, I wish they would replicate it all over WDW property. This was the best service and food we experienced at a signature restaurant this trip. This is the reason this little hidden gem became one of the most popular restaurants on property.

Overall
Food: 9
Service: 9
Atmosphere: 10

Cheers, Erika

Coming up...breakfasts and wrap up
 
Your reviews are so detailed - I love hearing about the decor and atmosphere as well as the food! The steak looks absolutely mouth-watering. I'm interested in trying this place but would probably do so for lunch if we could get a ressie due to the higher dinner prices.
 

Now I am regretting giving up LC! Your salad looks like dead lettuce, I would have sent it back asap....I love a good salad and from the description it looks great but not from the looks of it :rotfl2:
 
Your reviews are so detailed - I love hearing about the decor and atmosphere as well as the food! The steak looks absolutely mouth-watering. I'm interested in trying this place but would probably do so for lunch if we could get a ressie due to the higher dinner prices.

Thank you! The steaks were great and I would defitely recommend dining here. It's a new old favorite of mine now.
 
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Now I am regretting giving up LC! Your salad looks like dead lettuce, I would have sent it back asap....I love a good salad and from the description it looks great but not from the looks of it :rotfl2:

Don't you hate that. It sounded like you and Todd had a great time anyhow though!

The salad had red oak leaf lettuce and it is wiggly and floppy to begin with. The heavy fruity dressing just weighed it down more creating a soggy rag of food. I think it was a bad choice of lettuce for this heartier salad-they needed to use some romaine or frisee to bulk it up lol. In retrospect i should have sent it back, but rest of the meal was fab. ;)
 
Breakfasts

We dined at Kona Café and The Wave restaurant for breakfast every morning on the trip. I like to go to the Grand Floridian Café, but we somehow we cheated ourselves out of that this trip. Kona Café is well known for its Tonga Toast and DM didn’t waste any time on our first morning ordering the dish. It was prepared well, all of the extra grease was drained off. Occasionally it is on the soggy side from either the grease not being hot enough when fried-this is how I can see people not liking the dish. I was lucky enough to have a few bites while I snacked away on my pineapple macadamia nut pancakes, another house specialty. DF had an omelet with biscuits on the first day. We sort of rotated through the menu, although no one ever tried the Samoan eggs Benedict.

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I feel like Kona has slipped on the food as none of the egg dishes were prepared well on any day. They like to leave the eggs on the undercooked side, runny egg whites and sloppy scrambled eggs. From being a chef, I know that eggs are up to temperature and they appear on the runny side-we used to make French omelets by the dozen at school, but a rather risky move in my opinion. And do not get me started on the breakfasts meats lol!Maybe one morning you get eggs over medium and they are not quite perfect, but not two or three morning. Love the home fries, biscuits, pancakes, French toast, but the eggs with issues, come on!

We had one really great attentive server named Gerry, but for the most part I was not thrilled with the service either. One of mornings the server actually pulled out a wad and tried to make change, it was a shocker. We weren’t being rude or angry by any means and I think she was trying to be helpful and get us out quickly-awkward! The other two mornings, I do not even really remember the servers, just so-so. The final morning at the Polynesian we bailed and went to IHOP. Overall lukewarm experiences at my favorite breakfast joint this year-bummer.

The Wave

If we were not DVC members, I probably would not have bothered to head over to the Wave for breakfast, but talk about a new hidden gem. First of all, the front desk staff remembered us day to day and was very nice and helpful. We had one server that wasn’t the best, but we did the buffet that morning so didn’t spoil the morning or anything. If you do get over to the Wave for breakfast or lunch ask for Tim or Jodi because they were fabulous. Two friendly, attentive and well trained professional servers, they really made our final few mornings at WDW special.

As I mentioned, we are not huge buffet eaters, but the Wave offers a lovely buffet with toasters, breakfast breads, cheesy grits, hashbrowns, smoked salmon with all the trimmings, fruit, cereals, oatmeal-all of your favorites in the morning. The a la carte menu offers typical American fair with a healthier twist like multigrain waffles and egg white and veggie dishes. I did find the key lime hollandaise to be a bit on the strong side, so be forewarned. The egg dishes themselves are cooked well, not runny-more on the overdone side for omelets and scrambled dishes.

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The atmosphere is a little strange here as I remember it best as the Fiesta Food & Fun Center and the no windows thing freaks me out a bit. The lunch and dinner menu really do not show me much, but the breakfast menu is to our liking. We are looking forward to more tasty meals here next year at the Wave. Give it a try for breakfast some time!

Kringla Bakeri og Café

So this was my first time trying a favorite dish here on the boards. It was so perfectly timed that we were ready for a little snack near Norway. While DM went with a almond tart, I chose to dig into my first school bread! After a few bites I was hooked…time to find that recipe. I understand the toasted coconut is new, but it was pretty darn tasty. Thanks for the tips, but what should I try next year? I will let y’all help me figure that out later.

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Cheers, Erika
 
Wrap Up

So another fall at WDW and another week full of surprises in dining. We had some really great meals as well as some less than spectacular experiences. I feel all around that the WDW Signatures has seen a slip in service and food and we as guests get stuck paying for it literally. I expect food to be expensive at resorts and vacation destinations, but if you are going to advertise a superior experience for a premium price then back it up with providing a great service. I have written off a few other Sig restaurants for inconsistency, so I am not afraid to change it up, but I would really like to see these places improve back to their original self.

Based on some of the other reviews, I am definitely looking at dumping Yachtsman Steakhouse for Shula’s because the steaks and service sound much better than what we had over the past two years. I do not think we will be back to Big River Brewing Brew Works either! Some of the other places, I want more of Tutto Italia, Le Cellier, Via Napoli, and Raglan Road to name a few. This year’s experiences were much better than last fall, but let’s hope for more home runs next year!

Till next time,

Cheers, Erika

PS time to start planning next year!!!
 
The breakfasts at the Wave look delicious! I love the looks of those pastries ;) I also tried the Norwegian school bread for the first time and loved it! So good, and it's pretty cheap for a snack in Disney!
 
Have just read this thread from start to finish - thank you for your honest and detailed reviews. I really liked your photos too. :thumbsup2

Sounds like the chips (fries) at Raglan Road are following in the UK chip shop tradition of the ones at the bottom of the bag/cone being soft/soggy which are usually really tasty especially with a little vinegar. :goodvibes

We've had our ADR "go missing" a few times over the last couple of years - once at CRT in MK when a CM seemed a little surprised to see us in the waiting area because they had seated all royal visitors in the dining room - emm - not us and we've been waiting for half an hour. :rolleyes:

The other time was at Sci-Fi in DHS. It was an extremely busy lunchtime, but after waiting 45 minutes I went to check where we were on the "list". We'd been overlooked and ended up not being seated for another 20 minutes or so - well after many parties that had checked in after us. Seemed as though we were treated as walk-ups. :confused3

Glad you found some keepers though, even if it meant having to weed out the undesirables as well!
 
The breakfasts at the Wave look delicious! I love the looks of those pastries ;) I also tried the Norwegian school bread for the first time and loved it! So good, and it's pretty cheap for a snack in Disney!

It is a really nice buffet and not a lot of guests either.
 
Have just read this thread from start to finish - thank you for your honest and detailed reviews. I really liked your photos too. :thumbsup2

Thank you, I love giving my honest opinion even though it looks like I didn't like anything lol.

Sounds like the chips (fries) at Raglan Road are following in the UK chip shop tradition of the ones at the bottom of the bag/cone being soft/soggy which are usually really tasty especially with a little vinegar. :goodvibes

Yes, the presentation is pretty, but soggy chips uggh! I am just starting to love malt vinegar, so I will give that a try next time

We've had our ADR "go missing" a few times over the last couple of years - once at CRT in MK when a CM seemed a little surprised to see us in the waiting area because they had seated all royal visitors in the dining room - emm - not us and we've been waiting for half an hour. :rolleyes:

Yes, obviously an honest mistake, but the manager should really be keeping an eye on the guests waiting. They should know the turnover rates and when they see you waiting for an incredible long time, a red flag should go up. It is nice that someone noticed although pretty late eh?

The other time was at Sci-Fi in DHS. It was an extremely busy lunchtime, but after waiting 45 minutes I went to check where we were on the "list". We'd been overlooked and ended up not being seated for another 20 minutes or so - well after many parties that had checked in after us. Seemed as though we were treated as walk-ups. :confused3

Glad you found some keepers though, even if it meant having to weed out the undesirables as well!

Yeppers, still had a great time and trying new places is almost as fun. Glad you enjoyed! ;)
 

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