A few Disneyland Hotel questions!

[aoifesmom]

The Mickey club,is actually the Minnie club, sorry and it's free!!



Jo

 

[A Small World]

The Mickey club is a creche for guests of DLH, although I say creche it is for older children not babies. It is 3 rooms with various activities and games in which has a CM looking after the children, you can either leave them or stay with them. I think it's open 4pm-11pm and you can leave them for a max of 2 hours again working from memory. You have to have book them in, in advance, although we turned up 1 day and they took her as had a space. DD loved it and kept asking to go again.


Jo

Do you know what the upper age for this is?

 

[thelittlemermaid83]

The Mickey club is a creche for guests of DLH, although I say creche it is for older children not babies. It is 3 rooms with various activities and games in which has a CM looking after the children, you can either leave them or stay with them. I think it's open 4pm-11pm and you can leave them for a max of 2 hours again working from memory. You have to have book them in, in advance, although we turned up 1 day and they took her as had a space. DD loved it and kept asking to go again.


Jo

Do they check the childs age?

My DD is 3 but looks about 4 and i could do with a hours peace lol.

 

[gemmybear83]

Do they check the childs age?

My DD is 3 but looks about 4 and i could do with a hours peace lol.

You could go and find aladdin?!

 

[Tillybud]

what an interesting read, I'd love to stay at the DLH but I think for the price I'd like to receive the little extras which have been mentioned. Think I'm going to have to save extra hard !

 

[sarahc]

Wow! Thanks for all the replies! Hope we get all trhe goodies nicola got and if not, I'll be asking why!
aoifesmum, your daughter looks beautiful! I'd love to do this for dd.
Thanks again for the info, I'm just waiting for DH to confirm when he can get away from work, I just hope they don't run out of rooms before we can book!!!

 

[britchic4]

We stayed in a standard room and didn't get any extras, although we weren't staying with children. But we didn't get any flowers or sweets, only the chocolate coins on your bed when they do the turn down service in the evening.

 

[thelittlemermaid83]

You could go and find aladdin?!

Hmmmmm yes that could be a plan

 

[tigger137]

Did you stay in a standard room, or was this Castle Club by any chance?

We stayed at this hotel for one night and received none of the 'extras' you mention, actually we weren't made to feel very welcome at all, it took them over 3 hours to get our luggage to the room.

Yes, they happily brought us a kettle, but this was of little use when your tea/coffee stuff is in your case!

As you can sense, I was not very impressed, especially considering the price we paid! I have sent an email of complaint, and a chaser, twice I have been told that they are looking into the situation, but I've yet to receive a proper response

We stayed at the Castle Club in Feb with our DD and DS but nothing there was no cuddly toy - from what I've read it's very hit or miss if you get anything.

Hi everyone, it has always been an ordinary room we have stayed in and this is our fifth year and we have always received the soft toy standard without any request for same Now last year we got the 15th anniversary mugs filled with sweets as well. I am assuming the mugs were a one of for the 15th anniversary but who knows. I have to say that my sister also stays in this hotel every year and also receives the roses and soft toys. I am very sorry that a few of you have not received these. If I were you, next time you stay if soft toys are not in the rooms I would mention to staff that you know of people who always received these gifts. I bet they'd be happy to oblige and if not I would like to know the reason why some guests receive 'extras' and some do not!

what an interesting read, I'd love to stay at the DLH but I think for the price I'd like to receive the little extras which have been mentioned. Think I'm going to have to save extra hard !

Wow! Thanks for all the replies! Hope we get all trhe goodies nicola got and if not, I'll be asking why!
aoifesmum, your daughter looks beautiful! I'd love to do this for dd.
Thanks again for the info, I'm just waiting for DH to confirm when he can get away from work, I just hope they don't run out of rooms before we can book!!!

We stayed in a Park View, Castle Club room in October.
Full price, booked direct with Disney.
We received no goodies whatsoever.

Having read about the roses, wine, toys etc time and time again on the DIS and elsewhere, I was very disappointed and felt extremely short-changed.
I asked about it at the Castle Club Concierge because I thought perhaps we had just been overlooked, someone had forgotten to put them in the room.
But I was fobbed off first with - it's only for people in the suites. When I said that wasn't what I'd read, I was then told it is a 'surprise' that they do very occasionally for some guests.
Well, that wasn't the impression I'd gained from people's reports. It's hardly a 'surprise' when it would seem more people get things than don't.

I wrote to the CEO of DLP about it, amongst other things.
I received a long rambling reply which in the best Disney tradition didn't really answer anything I'd asked!

 

[LJH77]

I have stayed in the Disneyland Hotel twice and have never recieved any 'freebies' or 'goodies' and have never expected anything either. I actually don't see why it should be expected, in fact the only reason anyone here actually knows about any extra's being handed out is because they read it here on the boards, I expect that the vast majority of people don't receive anything, it is just random and the vast majority don't complain when they don't get anything as they weren't expecting anything in the first place.

I don't understand why anyone would complain if they didn't have stuff waiting for them in the room, it isn't advertised in any brochures or offered anywhere else so Disney aren't going against any contract made. You know the price when you book and you know what you'll recieve for that price anything extra is just that - extra...a bonus.

Should we not all just be very gratefull that we are able to stay in and enjoy a hotel like the Disneyland Hotel at all? There are lots of people who can't afford it.

I personally stay in this hotel to enjoy the atmosphere, the close proximity to the parks, the decor, the nice restaurants and the views from (most of) the rooms, not to see what extras I'll get. I've stayed in lots of top hotels around the world and if we've received any wee extra's it's a big bonus and not why we book there in the first place.

In response the OP original post - you'll really like the Disneyland Hotel, it just looks georgous and the fact it's so close to the parks is fantastic and I'm sure you'll come away with your own favourite thing.

 

[thelittlemermaid83]

I have stayed in the Disneyland Hotel twice and have never recieved any 'freebies' or 'goodies' and have never expected anything either. I actually don't see why it should be expected, in fact the only reason anyone here actually knows about any extra's being handed out is because they read it here on the boards, I expect that the vast majority of people don't receive anything, it is just random and the vast majority don't complain when they don't get anything as they weren't expecting anything in the first place.

I don't understand why anyone would complain if they didn't have stuff waiting for them in the room, it isn't advertised in any brochures or offered anywhere else so Disney aren't going against any contract made. You know the price when you book and you know what you'll recieve for that price anything extra is just that - extra...a bonus.

Should we not all just be very gratefull that we are able to stay in and enjoy a hotel like the Disneyland Hotel at all? There are lots of people who can't afford it.

I personally stay in this hotel to enjoy the atmosphere, the close proximity to the parks, the decor, the nice restaurants and the views from (most of) the rooms, not to see what extras I'll get. I've stayed in lots of top hotels around the world and if we've received any wee extra's it's a big bonus and not why we book there in the first place.

In response the OP original post - you'll really like the Disneyland Hotel, it just looks georgous and the fact it's so close to the parks is fantastic and I'm sure you'll come away with your own favourite thing.

I agree wholeheartdly

 

[nicola]

I have stayed in the Disneyland Hotel twice and have never recieved any 'freebies' or 'goodies' and have never expected anything either. I actually don't see why it should be expected, in fact the only reason anyone here actually knows about any extra's being handed out is because they read it here on the boards, I expect that the vast majority of people don't receive anything, it is just random and the vast majority don't complain when they don't get anything as they weren't expecting anything in the first place.

I don't understand why anyone would complain if they didn't have stuff waiting for them in the room, it isn't advertised in any brochures or offered anywhere else so Disney aren't going against any contract made. You know the price when you book and you know what you'll recieve for that price anything extra is just that - extra...a bonus.

Should we not all just be very gratefull that we are able to stay in and enjoy a hotel like the Disneyland Hotel at all? There are lots of people who can't afford it.

I personally stay in this hotel to enjoy the atmosphere, the close proximity to the parks, the decor, the nice restaurants and the views from (most of) the rooms, not to see what extras I'll get. I've stayed in lots of top hotels around the world and if we've received any wee extra's it's a big bonus and not why we book there in the first place.

In response the OP original post - you'll really like the Disneyland Hotel, it just looks georgous and the fact it's so close to the parks is fantastic and I'm sure you'll come away with your own favourite thing.

sheesh....I guess that's you guys told!

 

[aoifesmom]

Hi

Just dug out my old disney brochure and it says the minnie club is for ages 4-11.


Jo

 

[mollies_mum]

I have stayed in the Disneyland Hotel twice and have never recieved any 'freebies' or 'goodies' and have never expected anything either. I actually don't see why it should be expected, in fact the only reason anyone here actually knows about any extra's being handed out is because they read it here on the boards, I expect that the vast majority of people don't receive anything, it is just random and the vast majority don't complain when they don't get anything as they weren't expecting anything in the first place.

I don't understand why anyone would complain if they didn't have stuff waiting for them in the room, it isn't advertised in any brochures or offered anywhere else so Disney aren't going against any contract made. You know the price when you book and you know what you'll recieve for that price anything extra is just that - extra...a bonus.

Should we not all just be very gratefull that we are able to stay in and enjoy a hotel like the Disneyland Hotel at all? There are lots of people who can't afford it.

I personally stay in this hotel to enjoy the atmosphere, the close proximity to the parks, the decor, the nice restaurants and the views from (most of) the rooms, not to see what extras I'll get. I've stayed in lots of top hotels around the world and if we've received any wee extra's it's a big bonus and not why we book there in the first place.

In response the OP original post - you'll really like the Disneyland Hotel, it just looks georgous and the fact it's so close to the parks is fantastic and I'm sure you'll come away with your own favourite thing.

I don't really think that it is a case of people moaning or expecting freebies but more of a discussion about people's different experiences at the Hotel. I have booked the DLH for the first time in January, I certainly don't expect anything for free and I would never dream of asking a CM about it but everyone's money is as good as everyone elses. It simply isn't fair that one guest receives something as standard and another guest doesn't when they've both paid their money. I think that that was the point of the discussion.
I will be requesting a toy put in our room as a surprise for my daughter but I am more than happy to pay for it and in fact expect to be charged for it and that is fine, however if they put one in there for free then that obviously is fine as well.
Either way it's going to be a great trip, we've been saving for a long time to be able to take my daughter here...

 

[nicola]

You will love it there no matter what

 

[A Small World]

Hi

Just dug out my old disney brochure and it says the minnie club is for ages 4-11.


Jo

thanks

 

[mollies_mum]

You will love it there no matter what

Thanks Nicola, we can't wait. I feel very lucky to be in the position where we can go to DLP and stay in the DLH eventhough it did take a lot of saving!

I'm glad the Minnie Club is on, my DH and I were going to sneak off for a couple of hours and do Indiana Jones as my DD isn't quite tall enough and she's gutted becasue she loves the films!

 

[thelittlemermaid83]

Thanks Nicola, we can't wait. I feel very lucky to be in the position where we can go to DLP and stay in the DLH eventhough it did take a lot of saving!

I'm glad the Minnie Club is on, my DH and I were going to sneak off for a couple of hours and do Indiana Jones as my DD isn't quite tall enough and she's gutted becasue she loves the films!

I can't wait either, be the only time i can afford to stay in there lol.

No Minnie club for me as DD is only 3.

 

[sjaakie]

As we only visit the Disney Hotel during Christmas I don’t know if it is a regular ore special threat .

We always find a soft animal ,roses, cooled water and a big box of special for Disney made chocolates .
Christmas eve when we return to our room “Santa” brought two Santa stockings filled with sweets.

 

[mollies_mum]

As we only visit the Disney Hotel during Christmas I don’t know if it is a regular ore special threat .

We always find a soft animal ,roses, cooled water and a big box of special for Disney made chocolates .
Christmas eve when we return to our room “Santa” brought two Santa stockings filled with sweets.

Wow that must be a lovely treat, we're going for the end of the xmas season so you never know