A few disappointments on our BCV stay last week.

[ajtux]

At that age the kids are not kids...I know me and dw need a little privacy at night

 

[Deep-Thots]

Sofa beds are meant only for kids in our house...........this was not for generalization to everyone...........we would never ask our guest to sleep on one because we know they are horrible for anyone over 50 lbs...........regardless of how good or new they are. People in the UK may love Sofa beds but here in the US the jury is split much like this board on them.

Because we have been the victims of some bad sofa beds in the past, I would have agreed with this statement -- until we purchased our last family room furniture. We bought an awesome (cost $1,050) full sleeper sofa from La-Z-Boy. It not only has a 3.5'" deep regular Sealy mattress, but also comes with an Aero mattress built in on top of that. I swear it is more comfortable that the queen size Sealy mattress we have in the guest bedroom -- plus it shares its space with the large plasma TV and pinball machine. Really, what's not to like about our pull-out sleeper sofa?

 

[SleepyatDVC]

We had one of the new sleeper beds at OKW in January 2004 and I have to tell you it was the most comfortable sleeper sofa I had ever slept on.

I fell asleep with both my girls on it. Very firm and no metal bars or springs to dig into your back. Dense foam that I found more comfortable than most hotel spring mattresses that start to get worn.

I agree that the old style sleeper sofas are very uncomfortable. I believe that all of them will be changed to the new styles upon replacement or refurbishment. Too bad the replacement are not going faster.

So, DVC is changing the sleepers to try to make them more comfortable. Once they are all changed out, comfort for those that have to sleep on the sofa bed will be much, much better.

Those that try to have 2 grown children or adults sleep on the sleeper sofa will still have the same problem of space - because a full size sleeper or bed is pretty tight for 2 full sized adults - and then there's the problem that most grown men/teenagers/kids of opposite genders wouldn't want to sleep together.

The problems with the sleeper sofa will no longer be about comfort but it will probably be of something else.

Upgrading to a larger 2 bedroom is an option, but there are some point savings options too.

If you truly can not stand the sleep sofa in the studio, even the newer ones, then your option is OKW. Even then some adults/teenagers/kids of opposite genders wouldn't want to sleep together. So, you still have the bedding problem except the available bedding will at least be comfortable!

If you find the convenience of the Epcot or MK or DTD location outweighs the inconvenience of the sleeper sofas, then you have put up squeezing 2 adults into a full sofa bed (hopefully now comfortabel) or to sacrifice by either dragging along an aerobed or to use more points to get more beds (by this I mean an extra unit not a rollway!)

Assuming that the sleepers are all changed out and are as comfortable as they are ever gonna get but the teen kids are now just too old to be sleeping together, a point saving tactic might be to spring for 2 studios instead of the 2 bedroom. One teen on the sleeper is better than 2 on one!

Let's sprinkle some pixie dust over speeding up the upgrading of ALL the sleeper sofas on DVC property!

 

[fkj2]

I slept on the sofa sleeper one night when I stayed at SSR in April. (It was raining and I had opened the balcony door to listen to the rain.)

Anyhow, I didn't think it was all that comfortable but I do have back problems. Does anyone else think that's the case? Surely DVC won't plan on replacing those soon. I had invited a guest who would have been sleeping on the pull-out and I'm just trying to figure out if in the future, I should also go ahead and book a two-bedroom so they'd be comfortable.

Thanks.

 

[bongo59]

If you want to save points, book a studio and bring BENADRYL.

The real question is how did you get Hard Rock for $179 per night?

LMAOROTF.....................

 

[bongo59]

I don't disagree, the question is what is USEABLE. The bed should be up to usual standards for a pull out bed. IMO, that doesn't give a lot of expectations. Few, some would say no, pullouts are very comfortable. Add to that the fact that we're talking a full size (love seat) pull out and two male teens. That's really 3 strikes against it IMO. I think anyone who is thinking a pull out will likely be comfortable for two adults is simply kidding themselves and should have known better. It's like buying a H2 and complaining you only get 12 mpg. As I alluded to earlier, DVC couldn't fix this if they wanted to other than just go up in the quality of the pull outs (which they are doing). Good quality pull outs are VERY expensive and cost far more than a very good regular bed.

One could make this statement both ways. In the legal paperwork they deal very little with occupancy and the only places I recall that it is addressed is where it says MAX occupancy of 4/4/8/12, not comfortable occupancy. You want to assume DVC would make a studio comfortable for 4 adults while wanting it spelled out the other way to accept that position. They never said either way and never promised comfortable accommodations. Rather they promised configurations and with the possible exception of BCV, they've fulfilled that promise. Common sense should tell you that a studio with a queen and pull out full will not comfortably sleep 4 but since many cannot grasp that issue, I guess common sense doesn't apply.

Dean the more you post the more respect you gain from me..................

 

[sssteele]

in my life heard that sofa beds were for kids prior to reading this thread!

I don't know one manufacturer of Sofa Beds that markets their product this way and why all the progress in Sofa Bed technology if they were only intended to be a 'step above a sleeping bag on the floor'

It seems some of us are a few add-ons past reality.

Im keeping it real, and despite having a large amount of points, we utilize the studios now, so we will have enough points for larger accomodations when our boys are older, and then we will reserve dedicated 2 br units. A point is a point and the dues are the same no matter what unit you reserve, so I expect the same maintenance and comfort level for all my registered guests. Go Figure.

As stated before, Thankfully DVC has recognized this and is in the process of changing out the sofa beds because it does listen to its members and doesnt think like many here.

"Add-ons past reality hits the nail on the head". Those of us who can't afford 2 bedroom accomodations or choose to use our money for other purposes than buying points are due some consideration. If the unit is designed to sleep four, my opinion (FWIW) is that the sleep sofa provided should be as comfortable as possible. If dues increase to meet this requirement, so be it. We all pay the same price per point, and should not be tiered in terms of sleep comfort according to how many points we have at our disposal. BTW, we have never had trouble sleeping in any DVC bed/sofa. We still are just so thrilled to have been able to buy into DVC, that we may be on a permanent "honeymoon." Bugs, dirtyness, etc. may wake us from our stupor, but for now we are contented and anxiously, passionately, and obsessively looking forward to our next DVC trip. (VWL Dec. 24-27 & BCV Dec. 28-Jan1). Hopefully, on this trip we'll find something wrong to bring us back to reality, burst our bubble, and give us a chance to complain. Call me "Pollyanna", but I'm easy to please. So is my wife, who somethimes thinks our trips have been a part of a big dream of sorts. BTW, purchasing more points is certainly in our future, but seems irrelevant to the discussion - we'll probably just use them for longer stays.

 

[TDC Nala]

The bedding IS available for 4 adults. Some adults don't like pull out sofas. Why is this DVC's problem? don't we know when we buy that some units have pull out sofas?

 

[Valentine]

If you want to save points, book a studio and bring BENADRYL.

The real question is how did you get Hard Rock for $179 per night?

You can get the Universal Hotels at that rate very easily.. Either by being an AP holder or a FAN club member... or entertainment book... and even AAA sometimes... I actually have a rate of 149 for the hard rock in august..and then 169 for PBH... BCV of course in between!

NOT to change the topic of the thread.. I was just answering poster's question...



Now.. back to our regularly scheduled program... LOL!!!

 

[jarestel]

You want to assume DVC would make a studio comfortable for 4 adults while wanting it spelled out the other way to accept that position. They never said either way and never promised comfortable accommodations.

Dean, I guess we're going to have drop the speech about DVC offering deluxe accomodations when prospective members ask about buying in. Based on your interpretation of DVC intentions, we'll need to, in the interest of full and honest disclosure, have to tell newbies that DVC will give them something to sleep on, but won't guarantee any kind of comfort level.

And by the way, even though this thread is all about studios, I've found some regular mattresses in the bedrooms to be sagging and lumpy. So springing for an upgrade doesn't guarantee a good mattress, only that you'll spend more money and points. But since DVC doesn't guarantee comfort, I suppose they are still meeting their contractual obligations.

 

[Lizardbeth61]

Ugh! I didn't have time to read the whole thread . . . have to get some work done, but . . .

I agree with what Tagrel's said. How ridiculous to make people feel badly because they don't want to or don't have the points to spring for a two bedroom.

But this whole thing brings me back to my old complaint or frustration. If they simply put two beds in the bedroom of a one bedroom then all would be well. Someone could sleep on the sleeper sofa and then there's the extra bed in the bedroom. Oh no! That might mean that a one bedroom sleeps 6! There we go again. But seriously folks, I have a boy and a girl who aren't going to sleep in the same bed forever and I don't want to go for a 2 bedroom just for the 4 of us.

Has the person who suggested the two bedroom in the first place never slept in a traditional hotel? Does he always get two rooms then? Talk about expense. Not all of us are willing to do that. So, in a hotel it's expected that 4 adults can sleep comfortably in a hotel room. Should not the same be expected in a DVC studio?

End of rant!

 

[AMcaptured]

I have read everyone's posts now and I can tell you from FIRST hand experience that the beds AND sofabeds at BCV's STINK!!!

The bed are in NO WAY nearly as comfortable as the beds at the Yacht or Beach Clubs, I am telling you, if any of you have stayed there recently, you would be shocked by the differences in accomodations.

Everything about the bedding is different, the thread count is better at the Y&B, the mattresses are 100 times better and the pillows, OMG, you just wouldn't believe the difference.

I wrote a long letter to the head of guest satisfaction at DVC and told her how dissatisfied we were with the bedding at BCV's. She did call and we spoke for about 30 minutes on the phone and I ended the conversation with "you should be very concerned that your "guests" aren't sleeping at night. I would be embarrased to have guests in my house sleeping on such horrible beds. Its just not how you treat a guest,especially one who has spent thousands and thousands of dollars to stay there and a few thousand more a year in dues."

Come on people, its an outrage to not be able to sleep at night on vacation. And unless more people write DVC management and complain, nothing is going to be fixed. So I respect anyone who comes here and vents about the substandard bedding experience at the BCV's but please, please, please, write a letter to DVC management and lets get this situation rectified and soon!!!


Heidi

 

[Dean]

Dean, I guess we're going to have drop the speech about DVC offering deluxe accomodations when prospective members ask about buying in. Based on your interpretation of DVC intentions, we'll need to, in the interest of full and honest disclosure, have to tell newbies that DVC will give them something to sleep on, but won't guarantee any kind of comfort level.

And by the way, even though this thread is all about studios, I've found some regular mattresses in the bedrooms to be sagging and lumpy. So springing for an upgrade doesn't guarantee a good mattress, only that you'll spend more money and points. But since DVC doesn't guarantee comfort, I suppose they are still meeting their contractual obligations.

Maybe but appears some see deluxe different than others. I don't recall the POS promising deluxe in any way. To me the issue of whether it's deluxe falls on the user to decide. As to your other issue, no one said (including me) that the items there shouldn't be of reasonable quality. Some may not be and that should be addressed (and is in terms of the pullouts).

I get so amused at people looking at the "max" occupancy in this light. To put the words deluxe, luxury and then the idea of room stuffing in one concept is just funny. Next we'll be hearing that members won't to put 5 in a studio, 6 in a 1 BR or 9-10 in a 2 BR and still be complaining about the same issues. People forget this is not DVC, but it is the owners of BCV (or any resort) who are now responsible. If they want compromised, they can do so, if they want a special assessment or higher dues (likely both) they can do that as well.

 

[jarestel]

I get so amused at people looking at the "max" occupancy in this light. To put the words deluxe, luxury and then the idea of room stuffing in one concept is just funny.

I missed the room stuffing part of this thread, I guess.

 

[Dean]

I missed the room stuffing part of this thread, I guess.

IMO, to max out the occupancy is room stuffing to a degree, esp with 4 in a studio and 8 in a 2 BR. But I was also alluding to other threads about putting an extra one or two in the units. It's interesting to put the concepts together. I can see the post now "my guide said I could put 12 people in a 2 BR but when I did it, we were crowded and it didn't seem like a luxury vacation". Bottom line is that to a degree, the two ideas are somewhat exclusive of each other, IMO as always.

 

[jarestel]

IMO, to max out the occupancy is room stuffing to a degree, esp with 4 in a studio and 8 in a 2 BR. But I was also alluding to other threads about putting an extra one or two in the units. It's interesting to put the concepts together. I can see the post now "my guide said I could put 12 people in a 2 BR but when I did it, we were crowded and it didn't seem like a luxury vacation". Bottom line is that to a degree, the two ideas are somewhat exclusive of each other, IMO as always.

I see what you're saying, and it makes sense to me. I do think people are sometimes willing to sacrifice some level of comfort in order to make their points work for a vacation. The alternatives of buying more points or going on vacation every other year aren't necessarily the most workable options sometimes, so I understand those who choose to make the "comfort for vacation" trade-off. As you say though, to then return from vacation and complain about things caused by their own choices would probably not garner a whole lot of sympathy here.

However, to return to the OP's topic, just the fact that someone sleeps on the pullout and finds it uncomfortable doesn't mean people shouldn't sleep on the pullouts. If DVC didn't intend for the pullouts to be used as beds, they wouldn't be pullouts, they would just be couches. So I do think they should be in reasonable condition for their intended purpose.

 

[Disney Doll]

Did you try to get a different mattress?

I never expect pull-outs to be completely comfortable, but I also wouldn't expect the mattress to be stained. That would make me call for a new one.

If it's any consolation, I have a single friend who comes with our group often when we travel, and she usually sleeps on the pull-out at OKW, and since they got the new ones, she says they are extremely comfortable.

Hopefully they'll replace the pull-outs at the BCV with the same type that are at OKW & perhaps it'll solve the problem.

Just out of curiousity, did you call Member Services to let someone know about your complaint? If not, I would. Perhaps if they hear it enough from different members, it'll hasten them along with changing the pull-outs over there.

 

[Tagrel]

IMO, to max out the occupancy is room stuffing to a degree, esp with 4 in a studio and 8 in a 2 BR. But I was also alluding to other threads about putting an extra one or two in the units. It's interesting to put the concepts together. I can see the post now "my guide said I could put 12 people in a 2 BR but when I did it, we were crowded and it didn't seem like a luxury vacation". Bottom line is that to a degree, the two ideas are somewhat exclusive of each other, IMO as always.

These are two different topics.

If someone wants to complain about the SIZE of the unit not fitting their party, then they need to upgrade to a larger unit. That IS a no-brainer. Disney states the square footage (although it seems to vary unit to unit...)

But the beds and pullouts should be well maintained and in good working order for ALL units. And for the maximum occupancy of that room, even if the guests are all adults.

If a family of 3 or 4 WANTS to upgrade to a larger unit, that is great, but no one should be FORCED to because of substandard pullout beds. As jarestel said, that IS their purpose afterall...

 

[NJOYURLIFE]

These are two different topics.

If someone wants to complain about the SIZE of the unit not fitting their party, then they need to upgrade to a larger unit. That IS a no-brainer. Disney states the square footage (although it seems to vary unit to unit...)

But the beds and pullouts should be well maintained and in good working order for ALL units. And for the maximum occupancy of that room, even if the guests are all adults.

If a family of 3 or 4 WANTS to upgrade to a larger unit, that is great, but no one should be FORCED to because of substandard pullout beds. As jarestel said, that IS their purpose afterall...

I agree 100%.

 

[calypso*a*go-go]

I agree 100%.

Ditto !!!