A bit of an odd question...

MickeyAnne

"We all need a little Disney in our lives!"
Joined
Jan 14, 2005
Messages
720
I booked my land and sea trip back in January through Disney online. Right after I booked, I checked the status just to be sure that everything went through okay. When I looked over the information on my confirmation I noticed that my DBF's birthdate was listed as 4/10 which is incorrect it is 4/11...soooo I called DCL and told them of the discrepancy and explained that I must have hit the wrong key, the representative went on to tell me that the screen in front of her had the CORRECT birthdate on it and that she did not now why my confirmation was incorrect. She assured me that as long as they have the correct date then all is well. A few weeks later I got a paper confirmation in the mail with the CORRECT date on it...but my online confirmation still lists the INCORRECT birthdate.

Has anyone had an experienced like this? Should I be concerned about the discrepancy or should I rely on the word of the representative and my paper confirmation?

(I warned you that it was odd ;) )
 
I doubt it make that big a deal although I did get asked my birthday three times on board including needing it to sign on to the Internet the first time. Each time I was told my birthdate was incorrect. I never did find out what they had but aside from having to sign on as my wife I never had a problem.
 
I have found that the website ressies are not always accurate, but that DCL does indeed have the correct info. We had a situation like yours and I called DCL and they assured me they had the correct info, even though the website ressie showed it incorrectly.

MJ
 
This exact situation happened to me too. I was booking our 2006 cruise about a month ago and online my DH birthday showed up as 4/8 (it's really 4/9). I called DCL to correct the problem, and they said they were showing 4/9. When I received the confirmation in the mail, that also showed the correct date of 4/9. However, when I check online it says 4/8. Weird!

Suzy
 


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