I need to vent: (caution, long story ahead----airline problems)
My DS15 was going to a camp for our church called EFY today...it's about 5 days. We bought the tickets a long time ago for a pretty good fare. He was going with 2 other boys that were 14. It is only about an hour flight away, and he/they would be picked up personally by a towncar service to shuttle them to the location, so we were ok letting them fly by themselves.
We get a notice from Alaskan airlines saying that our flight was now operated through Delta, but nothing else changed...ok no problem. Well one of the moms got nervous about the unaccompanied minor policy since Delta's was different than Alaskan. Alaska makes it optional to fly by themselves 13-17 years old. where Delta's they had to be 15. Even this age limit at Delta was just changed a few weeks ago.
We had no notices about it from either airline, which I totally did not expect, but since she was nervous last night, we decided to all call Delta to be sure. Did not want any last minute surprises ya know?
The representative through Delta said that it was an Alaskan flight, and was only using the gate at Delta...all policies and terms and conditions were through Alaska, so we were ok. I relayed this to the other moms and we were feeling good.
Fast forward to this morning, I get a call from one of the moms saying the 14 years olds were not allowed on without the extra fare and other guidelines because it is not an ALASKAN flight, but a DELTA flight like we were worried about all along. They were able to refund their tickets, but now we had to drop everything and drive them to Salt Lake City (about a 5 hour drive), so now we had the cost of getting them there (gas prices
) and they are now major late for their events on the first day.
Now we would have been able to drive them there no problem and ON TIME if they only would have told us the CORRECT information LAST NIGHT!! She looked up their reservations and everything and gave me the confirmation number again. I am really tired of people who should know their product....not knowing a clue about their product. They (Delta) take over flights all the time, I would think they are used to it by now, and know whose terms and conditions it falls under. I was absolutely furious this morning since it was due to someone else's misinformation. We were told all different things from both airlines, each of them denying it was their flight.
I called and complained to a manager, and will contact them through letter, but I pretty much know how that will end up.
It has been a really rotten day.
Thanks for letting me vent, I will be over it soon. LOL
)
Janelle The Cinderella dress would be great. 
Anyway I mentioned to her what are we wearing for Mouseketeer night. What, there is a Mouseketeer night? Ya, I saw it on Deb Wills blog. 
Don't let him buy into that. His gifts are unique and should be cherished.
