7/13/2016 Magic Copenhagen to Dover Geothermal Cruise

Ouch, I haven't joined the roll call.

Name Kriisikka, Kirsi
Family Husband and 15 year old son
Home town Helsinki, Finland
Something Timid, silent Finns. :D This will be our third consecutive summer cruise with Disney. Only done European cruises so the Magic is the only ship we've seen this far. Maybe some day one of the other ones, I'd love to try a Trans-Atlantic cruise or the Panama Canal. On this cruise we're doing a Disney Port adventure in Reykjavik (Golden Circle) and Invergordon (Loch Ness and Urquhart Castle).
 
Ouch, I haven't joined the roll call.

Name Kriisikka, Kirsi
Family Husband and 15 year old son
Home town Helsinki, Finland
Something Timid, silent Finns. :D This will be our third consecutive summer cruise with Disney. Only done European cruises so the Magic is the only ship we've seen this far. Maybe some day one of the other ones, I'd love to try a Trans-Atlantic cruise or the Panama Canal. On this cruise we're doing a Disney Port adventure in Reykjavik (Golden Circle) and Invergordon (Loch Ness and Urquhart Castle).
Welcome I will update the roll call later.
 
Ouch, I haven't joined the roll call.

Name Kriisikka, Kirsi
Family Husband and 15 year old son
Home town Helsinki, Finland
Something Timid, silent Finns. :D This will be our third consecutive summer cruise with Disney. Only done European cruises so the Magic is the only ship we've seen this far. Maybe some day one of the other ones, I'd love to try a Trans-Atlantic cruise or the Panama Canal. On this cruise we're doing a Disney Port adventure in Reykjavik (Golden Circle) and Invergordon (Loch Ness and Urquhart Castle).
We went to Heldinki last year in the Nagic, it was a great place, we went with a private guide to Porvo.

For Iceland many on our active cruise meets have booked direct with Extreame Iceland for private tours, we have private tours in all bar one port.
 
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A reminder that for new cruisers online booking opens up on Thursday night/ Friday morning, at 00.00 midnight, Eastern USA time, - 5 am in the UK on Friday.
 

We went to Heldinki last year in the Nagic, it was a great place, we went with a private guide to Porvo.

Yes Porvoo is very nice, much older stuff still around compared to Helsinki which has mostly been rebuilt in the past 200 years. Glad to hear you enjoyed it!
 
FE.

Hello, some information on the FE closing.

Kirsty has written.

Hello all FE exchangers! I am trying to complete the FE list so it can be closed out on May 13 and everyone can personalize any gifts. So please check the spreadsheet to make sure all your info is correct and let me know of any changes by May 12. Also if you still haven't signed up now it the time! Lastly a couple of weeks ago someone mentioned that a person on the disboards wanted to join and I can't find the post about it now. Can whoever is interested post back here.
78 days to go!
 
DF, just wanted to update you. I called Disney again but this time I got a cast member who was more concerned and went to a supervisor. They are going to research why the tour is able to be booked when it is stated that it is not available for our dates in the more info section. They have to speak with the shore excursions department because something isn't right. They told me to keep my excursion booked but to be ready with a back up excursion which they will try to help me secure if indeed this excursion is not available. They said to give them until Thursday to try to figure it out.
 
DF, just wanted to update you. I called Disney again but this time I got a cast member who was more concerned and went to a supervisor. They are going to research why the tour is able to be booked when it is stated that it is not available for our dates in the more info section. They have to speak with the shore excursions department because something isn't right. They told me to keep my excursion booked but to be ready with a back up excursion which they will try to help me secure if indeed this excursion is not available. They said to give them until Thursday to try to figure it out.
Yes at least you will know one way or the other now. If the websites wrong they can update it.
 
Yes, and if it is cancelled, I will post about it although I think most have booked independent tours for both days.
 
Ouch, I haven't joined the roll call.

Name Kriisikka, Kirsi
Family Husband and 15 year old son
Home town Helsinki, Finland
Something Timid, silent Finns. :D This will be our third consecutive summer cruise with Disney. Only done European cruises so the Magic is the only ship we've seen this far. Maybe some day one of the other ones, I'd love to try a Trans-Atlantic cruise or the Panama Canal. On this cruise we're doing a Disney Port adventure in Reykjavik (Golden Circle) and Invergordon (Loch Ness and Urquhart Castle).

Welcome to the group!!! :) :) :)
 
DF, just wanted to update you. I called Disney again but this time I got a cast member who was more concerned and went to a supervisor. They are going to research why the tour is able to be booked when it is stated that it is not available for our dates in the more info section. They have to speak with the shore excursions department because something isn't right. They told me to keep my excursion booked but to be ready with a back up excursion which they will try to help me secure if indeed this excursion is not available. They said to give them until Thursday to try to figure it out.

What a mess!! I am glad you called back. Sometimes it really does depend who you get whether they will look into your problem or not. If I am ever not satisfied with something I always call back and try and get someone else. No one is more invested in your trip than you and if something seems off you want someone to really look into it!! Good luck and I hope all works out!! :) :)
 
Ouch, I haven't joined the roll call.

Name Kriisikka, Kirsi
Family Husband and 15 year old son
Home town Helsinki, Finland
Something Timid, silent Finns. :D This will be our third consecutive summer cruise with Disney. Only done European cruises so the Magic is the only ship we've seen this far. Maybe some day one of the other ones, I'd love to try a Trans-Atlantic cruise or the Panama Canal. On this cruise we're doing a Disney Port adventure in Reykjavik (Golden Circle) and Invergordon (Loch Ness and Urquhart Castle).

Welcome to the group.
We have visit Helsinki last summer and liked it very much .
 
What a mess!! I am glad you called back. Sometimes it really does depend who you get whether they will look into your problem or not. If I am ever not satisfied with something I always call back and try and get someone else. No one is more invested in your trip than you and if something seems off you want someone to really look into it!! Good luck and I hope all works out!! :) :)

Thanks. I am glad I called again too. I know something isn't right so I want to know definitely one way or the other.
 
I heard back from Disney. I was told that it is a mistake on their website. The tour is not available July 19th but is available July 20th. They said they are going to try to fix it on the website.
 
I heard back from Disney. I was told that it is a mistake on their website. The tour is not available July 19th but is available July 20th. They said they are going to try to fix it on the website.
Thank you for the update. What will happen to those who had booked already on 19th?
 
Good question. I am not sure. I just went back in there and they changed it on the site now to show not available on the 19th. Also, now when I click on the 19th it doesn't even come up as a selection, but I am not sure if it came up before on the 19th as I already had the outside tour booked that day so I didn't pay as much attention to that day.
 

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