7-11 standards needed at Boardwalk

[BC1836]

At 7-11, the basic message for customers is simple: "No shirt, no shoes, no service."

However, at Boardwalk's club level anything goes at the Innkeeper's Club.

This morning a young barefoot boy in his bathrobe exited the nearby bathroom, entered the Innkeeper's Club and sat next to his clueless father. The boy promptly put his barefeet on the small dining table! The father said nothing and, sadly, CMs said nothing. [We informed the CM's after the two left so no one would sit at the affected/infected table.]

Meanwhile, at 7-11....

 

[CR Resort Fan 4 Life]

Well I can't say why the Cast Members didn't say anything because during my Club Level stays at the Boardwalk Inn I never noticed anything like you saw. However I don't think you should blame the Cast Members for all of this because this boy was wrong and his father should have told him so.

Also do you think it's possible that the Cast Members didn't see this and that's why they didn't say anything? During one of my Club Level stays over there one of them enforced a rule that guests can't ask for a full bottle of wine to take back to their rooms, despite the guest saying they were wrong.

 

[vicki_c]

When you check in at the Poly club level, one of the handouts they give you covers acceptable dress for the lounge - can't remember what it said, but I think foot coverings, no pajamas, no uncovered swimwear, something like that -- I would guess the BWI would have the same policy but some people are clueless. And the CMs really don't like to confront people, that's a fact (can't say I really blame them, but that's me).

 

[bowbat]

When you check in at the Poly club level, one of the handouts they give you covers acceptable dress for the lounge - can't remember what it said, but I think foot coverings, no pajamas, no uncovered swimwear, something like that -- I would guess the BWI would have the same policy but some people are clueless. And the CMs really don't like to confront people, that's a fact (can't say I really blame them, but that's me).

Amazes me that they have to TELL people this. Yet, I know someone who stayed at a hotel that served complimentary breakfast in the lobby, and she went down in her pajamas.

 

[padawans]

It amazes me someone would do that. As far as germs go though barefeet are not any worse than shoes. In fact your feet are probably cleaner than your shoes. Think of all the places your shoes have been.

 

[kirrrby]

Amazes me that they have to TELL people this. Yet, I know someone who stayed at a hotel that served complimentary breakfast in the lobby, and she went down in her pajamas.

I don't see how going to a 3 star hotels complimentary breakfast in your pajamas is bad, unless you're in scantily clad pajamas. I usually take my breakfast to go and eat it in the hotel room if I don't feel like sitting in a room of cranky people or watching the news (which seems to be the only thing they show on the tvs) but i'm wearing pj pants and a shirt. Trust me, i've seen worse out in public.

Now, I can understand the going to a club level in your bathrobe. It's indecent and they should have had more respect for fellow club level members.

 

[carlton the bear]

I don't see how going to a 3 star hotels complimentary breakfast in your pajamas is bad, unless you're in scantily clad pajamas. I usually take my breakfast to go and eat it in the hotel room if I don't feel like sitting in a room of cranky people or watching the news (which seems to be the only thing they show on the tvs) but i'm wearing pj pants and a shirt. Trust me, i've seen worse out in public.

Now, I can understand the going to a club level in your bathrobe. It's indecent and they should have had more respect for fellow club level members.

I guess it's indecent if you have nothing on underneath the robe, but if you are using it as a cover-up than I am not so sure.
Also, I have stayed CL at the BW, and the information sheet you are given does not say you can't wear robes, it just says "When visiting the lounge, may we suggest footwear and cover-ups for swim wear".
Additionally, in the 2010 Disney Parks planning DVD, if you go to the deluxe hotel section and click on the Grand Floridian, about 3/4 of the way through you see a middle age couple walking through the hallway of their floor (I am not sure where they were going to or where they were coming from) wearing the robes that come with the room. I am not saying that someone should or shouldn't be wearing a robe outside their room, but if is good enough for WDW to show this in their own DVD, then I don't see how anyone on these boards can criticize this same activity.

 

[kirrrby]

I guess it's indecent if you have nothing on underneath the robe, but if you are using it as a cover-up than I am not so sure.
Also, I have stayed CL at the BW, and the information sheet you are given does not say you can't wear robes, it just says "When visiting the lounge, may we suggest footwear and cover-ups for swim wear".
Additionally, in the 2010 Disney Parks planning DVD, if you go to the deluxe hotel section and click on the Grand Floridian, about 3/4 of the way through you see a middle age couple walking through the hallway of their floor (I am not sure where they were going to or where they were coming from) wearing the robes that come with the room. I am not saying that someone should or shouldn't be wearing a robe outside their room, but if is good enough for WDW to show this in their own DVD, then I don't see how anyone on these boards can criticize this same activity.

Honestly it didnt cross my mind that it would be used to cover up a swimsuit.

 

[SwirlyGirly]

Yeah. We travel a lot, all around the world, and we usually stay in club level rooms and I too am usually shocked at the behavior and dress of a lot of people in the club rooms at Disney and Universal. It's not exactly an elegant, relaxing atmosphere. I've seen people in dripping swimsuits. People who make a scrum for the "appetizers" and feed their entire family dinner from the "appetizers." People who grab half the beers and take them to stock their fridge. Parents gabbing loudly on the phone while their kids run around and scream. It's definitely not the break from the crowds that it is at other hotels.

At 7-11, the basic message for customers is simple: "No shirt, no shoes, no service."

However, at Boardwalk's club level anything goes at the Innkeeper's Club.

This morning a young barefoot boy in his bathrobe exited the nearby bathroom, entered the Innkeeper's Club and sat next to his clueless father. The boy promptly put his barefeet on the small dining table! The father said nothing and, sadly, CMs said nothing. [We informed the CM's after the two left so no one would sit at the affected/infected table.]

Meanwhile, at 7-11....

 

[carlton the bear]

Yeah. We travel a lot, all around the world, and we usually stay in club level rooms and I too am usually shocked at the behavior and dress of a lot of people in the club rooms at Disney and Universal. It's not exactly an elegant, relaxing atmosphere. I've seen people in dripping swimsuits. People who make a scrum for the "appetizers" and feed their entire family dinner from the "appetizers." People who grab half the beers and take them to stock their fridge. Parents gabbing loudly on the phone while their kids run around and scream. It's definitely not the break from the crowds that it is at other hotels.

Is this based on a one time experience or numerous experiences? If the latter than why do you keep going back if you dislike the WDW CL experience so much?
I don't recall there being a sign at CL restricting you to the amount of food or drink that you are allowed to take. The "scrum line" for the appetizers is nothing compared to the "scrum line" at the other WDW buffets, but then again you probably eat every night at Victoria and Alberts to avoid the hordes of people and screaming kids.

 

[CR Resort Fan 4 Life]

Yeah. We travel a lot, all around the world, and we usually stay in club level rooms and I too am usually shocked at the behavior and dress of a lot of people in the club rooms at Disney and Universal. It's not exactly an elegant, relaxing atmosphere. I've seen people in dripping swimsuits. People who make a scrum for the "appetizers" and feed their entire family dinner from the "appetizers." People who grab half the beers and take them to stock their fridge. Parents gabbing loudly on the phone while their kids run around and scream. It's definitely not the break from the crowds that it is at other hotels.

Since the food offerings and drinks are always replaced when they are about to run out, it's none of my business how much other guests take when I am in the lounge. I will also admit there are some nights where I have made a full meal of the appetizers depending on what's being offered, so I don't feel guilty about doing that.

I will agree that the parents should keep an eye on their kids so they don't run around unattended in the lounge, however that's their fault and not the fault of the Club Level Cast Members.

 

[SwirlyGirly]

None of this, in my opinion, is the fault of the staff. And, I don't mind people taking food, it's the scrum I don't like. I'm just stating that the club levels at theme parks are not what you get in other hotels and it takes some getting used to. I understand the OP; it is a bit of shock the first time.

Since the food offerings and drinks are always replaced when they are about to run out, it's none of my business how much other guests take when I am in the lounge. I will also admit there are some nights where I have made a full meal of the appetizers depending on what's being offered, so I don't feel guilty about doing that.

I will agree that the parents should keep an eye on their kids so they don't run around unattended in the lounge, however that's their fault and not the fault of the Club Level Cast Members.

 

[SwirlyGirly]

Is this based on a one time experience or numerous experiences? If the latter than why do you keep going back if you dislike the WDW CL experience so much?
I don't recall there being a sign at CL restricting you to the amount of food or drink that you are allowed to take. The "scrum line" for the appetizers is nothing compared to the "scrum line" at the other WDW buffets, but then again you probably eat every night at Victoria and Alberts to avoid the hordes of people and screaming kids.

Why do I stay CL? Well I guess you're right, I prefer a mini-scrum over a massive one.

And the rest of your comment was rude. I have children who are under 10, so I've never been to V&A. They have, however, been to many restaurants, many hotels and many clubs. I just make sure they behave when we are in public and they know what's expected of them.

 

[krb2g]

Yeah. We travel a lot, all around the world, and we usually stay in club level rooms and I too am usually shocked at the behavior and dress of a lot of people in the club rooms at Disney and Universal. It's not exactly an elegant, relaxing atmosphere. I've seen people in dripping swimsuits. People who make a scrum for the "appetizers" and feed their entire family dinner from the "appetizers." People who grab half the beers and take them to stock their fridge. Parents gabbing loudly on the phone while their kids run around and scream. It's definitely not the break from the crowds that it is at other hotels.

We've never noticed these problems to this extent. Generally speaking (unless we're really full from lunch) we don't make a meal of the appetizers for dinner, but I do make a point of trying most of them--that's part of why I'm paying extra money to stay there!

 

[Danibelle]

I don't see how going to a 3 star hotels complimentary breakfast in your pajamas is bad, unless you're in scantily clad pajamas. I usually take my breakfast to go and eat it in the hotel room if I don't feel like sitting in a room of cranky people or watching the news (which seems to be the only thing they show on the tvs) but i'm wearing pj pants and a shirt. Trust me, i've seen worse out in public.

Now, I can understand the going to a club level in your bathrobe. It's indecent and they should have had more respect for fellow club level members.

I wonder why it's ok to wear pj's at a 3 star but not club level. It is NEVER OK to go to breakfast in pj's when you are staying at a hotel. NEVER!

I know I will probably be flamed but standards are slipping if you are wearing pj's in public.

 

[vicki_c]

I wonder why it's ok to wear pj's at a 3 star but not club level. It is NEVER OK to go to breakfast in pj's when you are staying at a hotel. NEVER!

I know I will probably be flamed but standards are slipping if you are wearing pj's in public.

Exactly what I was thinking. My family does not wear pajamas in public. Period. 1 star, 5 star whatever - I don't find it acceptable. I won't let my son out of the house without a shirt either, and my DH would never be out in public without a shirt either, unless we were at the pool or the beach.

It doesn't have to be turned into some kind of class warfare as seems to be the intent above (LOL - I'm the 99% and I don't wear pajamas in public!)!

 

[larryz]

I don't recall there being a sign at CL restricting you to the amount of food or drink that you are allowed to take.

Apparently, the concept of "club-level amenities" has been replaced by the "dinner replacement hog trough."

 

[pjhootch]

Three things I will add...

1. People have been wearing pjs in public to the point where kids wear them to school. I'm not saying I approve, but it is just an observation.

2. This is a child with a bathrobe over, presumably, pajamas. He shouldn't have had his little feet on the table for sure, but he made his appearance at a lounge, not in a 5 star restaurant.

3. Disney club level is just like Disney deluxe rooms, a watered down imitation of the real thing (Boy am I going to get flamed for this!). What Disney charges for deluxe or club level rooms would buy a heck of a deluxe experience anywhere else. The "magic" that Disney offers is what prompts people to pay a lot of money for an otherwise ordinary room. Again, not criticizing folks that do it, just saying that standards are relaxed everywhere at Disney. If you go to a signature restaurant you will see people eating in park clothing... just the way it is. You can't go deluxe or club level at Disney and honestly expect the same standards you would from a 5 star resort elsewhere.

 

[gogo]

Can't help but add my opinion on this. I really don't like seeing adults or children in pajamas in public especially where food is served. It is just too personal. Pjs and robes belong in your own house not in public. Isn't it common sense to make yourself presentable before heading out of your room? The barefeet thing is just gross around food. Who wants to look at someone's feet while eating. I know sandals can be skimpy but still, they are shoes.

If kids or adults are rowdy and are disturbing others, I do believe someone on the staff should control the situation. If the club members are uncomfortable doing this, they should have a specific person assigned to this unpleasant job, JMHO. Again, this is all common sense. Guests laughing, eating and having a good time is everybody's right but when others go beyond this then it should be brought to their attention.

As far as what others eat and drink in a club lounge is really not the concern of other guests. It is up to staff to oversee this. I'm not saying I don't notice when people act like they will never eat or drink again but it's not up to me to judge them. If I don't like how a certain club level is, I just wouldn't return.

 

[BC1836]

Well I can't say why the Cast Members didn't say anything because during my Club Level stays at the Boardwalk Inn I never noticed anything like you saw. However I don't think you should blame the Cast Members for all of this because this boy was wrong and his father should have told him so.

Also do you think it's possible that the Cast Members didn't see this and that's why they didn't say anything? During one of my Club Level stays over there one of them enforced a rule that guests can't ask for a full bottle of wine to take back to their rooms, despite the guest saying they were wrong.

We would never blame the CMs. We know many of them at the Boardwalk and at the GF. They have told us that their hands are tied by management, the group that is primarily concerned with bringing in guests with CL-like dollars to spend.

Again, 7-11 says it best.