Prepackaged, just like everything else. I guess the folks in the kitchen are technically cooking, but it's more like heating and assembly. Friday's is a well-oiled corporate machine. It's all about food cost and consistency. Allowing a chef to cook something from scratch would leave too much room for variation. Everything is shipped to the restaurant as close to its ready-to-serve state as possible (potato skins are already halved and scooped, for example. Just need to be dropped in the fryer and filled with cheese and bacon.) Even the side dishes, things like cooked rice and corn, are pre-measured by weight each morning and stored in plastic baggies so they will be ready to go after a minute in the microwave. That speeds up the ticket times, allows the tables to turn quicker, and ensures that plates aren't going out with an extra ounce of rice, because $$$$$.