Hey Mandy, I also posted on the other thread about this, but that is really disappointing and the lack of communication and just shipping the stuff of to you without any word is not very professional. I have a copy of the Roots current packages if you wanted to take a look, I know they are away right now, so I'm sure I could get it to you before they could! I know they are definitely more expensive than other photographers, but at the same time the pictures will be what you have to remember your wedding day by and you should love them.
I definitely think Randy does better work with the Wedding pics, I have seen some of his engagement pictures and didn't think they were anything special but then saw pictures from that same couple's wedding that were very good.
I hope you are able to salvage some of your pics at least, you can probably adjust the exposure and contrast and lighten up a few that were too dark.