Originally Posted by gismo1554
ok i have 2 scenarios i'd like to know what to do about:
one
if the cruises are released early in october (baring in mind that we're sailing at the end of october) is it best to book directly with dcl or if i booked with a ta would i still be able to modify my reservation by reshopping online or can this only be done with direct dcl bookings?
If you book direct with DCL you can manage your booking yourself, if you book via a TA the TA will have to modify the booking.
If you book prior to cruising and then want to reshop onboard for lower price/OBC - you can do one of 2 things - either
(i) the onboard agent can reallocate the existing booking for you - this seems to be easier if you booked with DCL yourself - sometimes they say they can't do that, so then
(ii) you book again at the reshopped price/obc.
When you get home cancel the existing booking. You can usually choose to have the deposit refunded or allocated to your new booking,
If you want to keep the room from your original booking you then ask DCL or your TA (depending on who you booked via) to allocate the room you just cancelled to your new onboard booking.
two
if the cruises are released later after we cruise, if we book onboard and through a ta how do we go about changing the reservation? Do we just email our ta and get it changed that way? Also what info do we need to give when we book our dummy reservation re a ta? Do we just say
dreams unlimited or do we need to give a persons name and if so who?
Getting an existing booking that is being handled by a TA transferred is simply a matter of emailing/phoning your TA and telling them what cruise you want it moved to and the details of who is travelling/dining etc as if it is a new booking. They then do the necessary with DCL.
If you book a dummy ressie onboard - you can say the name of a specific TA or just the company. I've done both and it's all worked out fine.
Thanks in advance