LovintheLodge
DIS Veteran
- Joined
- Sep 9, 2005
- Messages
- 780
First, thanks to all of you who responded. I still don't know what I'm going to do. I called the travel agent my company works for and he told me if it was him, he'd stick with the AirTran flight. He said SW is a good airline and he does a lot of business with him, but he couldn't disagree with me when I told him a co-worker told me their planes were nothing more than "cattle cars", i.e. little leg room, very tight seats. Maybe some of you who have flown with them can comment to that. Anyway, the other thing he told me is that it's entirely possible our flight will get put back to the original time before it's said and done. We have flown with AirTran before and have had NO problems. But I know you all know how I feel. We plan these vacations and we want to make the most of every minute we're at Disney and then the stupid airline comes along and wants to take some of those minutes away from us.
I would go with SW. I have flown with them over and over again - to FL, AZ, CA, etc. I have heard much more negative than positive with AirTran and the opposite with SW. Overall, SW seems to be way ahead of AirTran when it comes to customer service. Good luck with your decision.