PatriciaH
I want to be an Imagineer!
- Joined
- Feb 24, 2002
- Messages
- 5,278
Our CM was unfamiliar with events as well. Luckily, I knew to tell her that she needed to look under the venue name for the exact time of the event to find it for booking. For TSI, your CM would have had to look under Bistro de Paris for the date and time to find it. It's sad that Disney doesn't educate all of their CMs about how this works, and does not give them a printed schedule of F&W events for easy reference for booking. Heaven help the newbie guests who want to book that are unfortunate enough to also get a newbie CM. I'm sorry you were given such obviously incorrect info regarding a call-back time!
Oh I did tell her the exact time and the restaurant! She said I know I have it right here in my print out. It is not in the system yet!