We went in January (click on link for food pics and full review)
We were seated an hour past our ressie time, the CM said it was because diners that were already seated and done eating were not leaving because they wanted to visit with the characters some more. So the kids were miserable, I was cranky and DH was starving!
When we were finally seated the place was half empty and not loud at all
The characters were incredible...cannot say enough great things about them.
The food was horrible, I mean bad bad bad. Way too salty, dried out and just blech. Even the kids were not happy, no chicken nuggets at all!
The service was as bad as the food...no new silverware when we finally flagged her down so we took it from the tables next to us, dishes were not removed so we piled them up on said table, the drinks were not refilled and to get the check was quite the chore!