14-day Ultimate Ticket Expiry Date?

[Eeyore's Tailfinder]

I feel really silly posting this question as I had no doubts until today!

I have a 6-night package with 14-day Ultimate Tickets (booked via Disney UK for the dining credit deal). After I check out from that hotel, I have 2 more room-only stays that I was going to use the ticket for (booked via Disney US) - I've been able to sort my park passes and Genie+ with no problems and everything's showing up on MDE.

On MDE, our tickets say "valid through 17/8" (my package check-out date), which has me really nervous. It's also annoying as I'm currently unable to book DAS advance selections for most of my trip (they say until I check into AKL and tickets are activated), but it's not as big of an issue as the tickets not working!

I know that these are the "old" style and the 14 days need to be used consecutively (this is fine!), but someone please reassure me they won't expire day after check-out and we'll be able to use them for the full 14 days!

 

[Plague]

AIUI the valid date is the last day you can start the 14 days. Ie. If you haven't used it by then - you can't.

 

[nursejackie]

I get what you mean. I have 14 day tickets but because I check out after 10 nights the ticket actually saying valid until the check out date (23rd), when really they should be valid until 14 days after first use (27th). I wondered if it is because you can use the tickets in a different way when staying onsite i.e. booking some attractions at 7am instead of park opening, entering the parks early. However, after all that I can't say I know the answer, but I understand the problem fully. My only suggestion is you call the Disney helpline or chat to a cast member in the MDE app. I recently had a problem which was resolved almost immediately by Disney staff.

 

[Eeyore's Tailfinder]

AIUI the valid date is the last day you can start the 14 days. Ie. If you haven't used it by then - you can't.

That's what I'm thinking/hoping! They should really make that clearer!

I get what you mean. I have 14 day tickets but because I check out after 10 nights the ticket actually saying valid until the check out date (23rd), when really they should be valid until 14 days after first use (27th). I wondered if it is because you can use the tickets in a different way when staying onsite i.e. booking some attractions at 7am instead of park opening, entering the parks early. However, after all that I can't say I know the answer, but I understand the problem fully. My only suggestion is you call the Disney helpline or chat to a cast member in the MDE app. I recently had a problem which was resolved almost immediately by Disney staff.

It's frustrating isn't it! I think what made me even more nervous was that I couldn't book any DAS selections past my "valid" date - even though I have park passes and you need valid tickets to get those! I think Disney needs to get its systems in order!

I did talk with someone on the MDE app and they confirmed that everything looked OK as I had park passes and I could still use the ticket, so I'm hoping all will be well!

 

[Plague]

I couldn't book any DAS selections

From other threads DAS does seem to be a bit of a mess from the UK POV.

I think Disney needs to get its systems in order!

Yes. I think they've changed too much too quickly and are playing catch-up. (Makes one wonder about the Iger-Chapek spat.)

 

[DisneySwede]

We just got back doing a stay with the dining credit and then room only booked through the US and everything worked fine.