Yes, they have garden view rooms in the mansions. In fact, you can actually book those - they are an upgrade from standard rooms. We had garden view rooms at Acadia House in May, and Magnolia House in October. They were both very quiet locations, with nice views of the landscaping. I don't know if the cast member meant that if you hadn't paid for the upgrade, you wouldn't be assigned that type of room, but if that's what she meant, that's what she should have said. I hope you get the room you want - good luck.