This is the FAQ distributed to CMs:
MyMagic+ explained
Making How Guests Experience Disney Parks Even Better: MyMagic+ Walt Disney Parks and Resorts is taking another step forward to evolve how guests experience Disney Parks and is using technology to make it easier than ever before for guests to make the most of their Walt Disney World visit. Many of these efforts fall under the umbrella of MyMagic+, which has the ability to connect nearly all aspects of the guest experience and make it better for everyone, at no additional charge.
" A new website and mobile app called My Disney Experience provides a one-*-stop shop for all things Walt Disney World throughout every phase of a guests vacation. It will enable guests to:
" Get more information on all Walt Disney World Resort has to offer, from resort hotels and attractions to dining and merchandise. " Design the overall experience they want, planning as much or as little as they wish. " Make dining and other reservations and FastPass+ selections. " Connect with family and friends to coordinate plans and share photos.
" Disney FastPass+ service.
Guests will be able to select FastPass+ attractions and entertainment experiences through My Disney Experience before they leave home and make changes on the go.
" For the first time, guests will be able to reserve firework and parade viewing areas, shows, Disney Character Greetings and more, in addition to their favorite attractions.
" For guests who dont know where to start, Disney will recommend FastPicks a set of three FastPass+ selections that serve as a starting point and give guests the option to customize their selections.
" Disney FastPass+ service is included with Theme Park admission.
" MagicBand.
Worn on the wrist, the colorful MagicBand is an all-*-in-*-one device that effortlessly connects all the vacation choices guests make online with My Disney Experience.
" Guests can use their MagicBand to enter their Disney Resort hotel room, buy food and merchandise, and enter Walt Disney World theme parks and water parks. Plus, the MagicBand provides FastPass+ access to all the experiences selected and serves as the connection to Disneys PhotoPass .
" The MagicBand is initially available to select Walt Disney World Resort hotel guests and guests who purchase other specific products. Other guests will be able to use their standard ticket to access the benefits of MyMagic+, such as making FastPass+ selections on My Disney Experience.
MyMagic+ FAQ
1. What does 'MyMagic+' provide?
- 'MyMagic+' comprises of 3 main components: My Disney Experience website and smartphone app, FASTPASS+, and MagicBand RFID bracelet. The MagicBand replaces traditional tickets with a bracelet that is worn on the wrist. MagicBand combines all tickets, allowing room entry, park entry, FASTPASS+ attraction entry, PHOTOPASS, and room charging.
2. When will 'MyMagic+' be available?
- The system is in limited testing now, and Disney has said that it should be available to all Walt Disney World guests later in 2013.
3. How much does 'MyMagic+' cost?
- The system will be available at no additional cost. The basic MagicBand RFID bracelet can be upgraded to a customized band, such as a Princess band, for an additional fee. This is only a cosmetic change however, and does not impact the actual experience.
4. Will you have to use 'MyMagic+'?
- No. The system is opt in, and is not required. However, if you do not use 'MyMagic+' you will not be able to use FASTPASS+.
5. Will Annual Passholders be able to use 'MyMagic+'?
Yes, Disney has said that they will be contacting Annual Passholders to provide them with a MagicBand to take part in the program.
6. Will guests have to use a smartphone to use FASTPASS+?
No. Guests will be able to use kiosks inside the parks to choose FASTPASS+ experiences as well as using smartphones or websites.
7. Is the MagicBand bracelet secure?
Yes, just like a normal park ticket, the bracelet just contains a unique ID code. This code identifies guests in the Disney database. No information is stored on the bracelet.