Discussion in 'Welcome to the DIS' started by lovetoscrap, Jan 18, 2008.
Please answer the questions that I asked you above this post so I can try to help you.
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originally i was trying to post under resorts but this morning i tested the budget board and that won't work either.
any help / advise would be appreciated
I am stumped. I have sent a message to our webmasters so hopefully they can figure it out.
Okay, the problem is because you changed your email. Do you still have access to the original (or whatever you changed it from) account? If you do please look for an email from the DISboards with an activation link.
If you don't have that email or don't have access to that account then you need to send and email to email@example.com and provide your username, old email address and new email address and and explanation of what the problem is. A new activation email should be sent to you. If you don't receive it within a few days let me know. Be sure to check your Spam/Junk box.
Hello. I can't remember if I clicked on the registration email or not, since I registered 3 years ago. I would like to post. Thanks.
Please follow the instructions in the first post on this thread to have the registration email sent to you.
Hi I believe that I am a fully registered user, but maybe the fact that I have two e-mail addresses that I frequently use is causing a problem.
Can you help me activate my account as we are booked on a Disney Cruise for 2012 and I'd like to participate on the Boards.
Please follow the instructions in the first post of this thread and send an email to firstname.lastname@example.org.
Hi lovetoscrap, I wrote to the support address, providing the required information, and haven't heard from anyone; are you guys mad at me? Happy Easter!! Paul
Not mad. It is a holiday time with Spring Break and Easter so it may take a little longer. Since your issue was with 2 email addresses that could also be causing a problem.
Do you know what email account you REGISTERED on the DIS with? And is that same account still the one that is listed in your profile or have you changed it?
The email that you will receive the activation email too will most likely be the original one you registered with. If you no longer have access to that one then you will need to explain that in your email to Support and let them know what the current account is. And of course you need to check your Spam/Junk box to be sure it isn't getting caught up there.
Send another email to Support (with the actual email addresses) and also let me know what the situation is with your email address (you don't need to post the actual addresses here publicly, just explain what you mean by using 2 addresses) so I can also let Admin know.
Sorry it is taking so long.
Hi lovetoscrap, I sent a second e-mail to the support administrator with the email address that i used to register. I really appreciate your help. I guess what I don't understand is what difference it makes as to which e-mail address the activation message goes to? I'm using the same sign-on name and password that I've had for a couple of years, and in today's world folks have many e-mail addresses and change or deactivate them frequently (i.e., work related, g-mail, yahoo, aol, etc.). If the email addresses that I have provided to the administrators don't match with the initial registration address, just let me know. Thanks, Paul
AFAIK it is a security measure. They will only send the activation email to the email that is on the account. So usually that is the one you registered with. If someone changes their address to address B then a confirmation email is sent to address A to make sure that it is the correct user making the change. It is a way to protect your account. If there are ever problems then we can also work with you to get you active.
Give them a day or two and I will keep checking back also to make sure you get activated.
...but it was just easier to start up with a new screen name, and I was able to post immediately so its all good. My preference is to use the same screen name as I use on other boards so my friends could locate me, but it seems like trying to do so wasn't worth the effort. Paul (a/k/a toocruisin')
hello: i can seem to post on any board i have tried, but i'm unable to add attachments?
No one is able to add attachments. Please take a look at the FAQ and the Video Tutorial threads for information on posting photos.
ok, i misread then, thanks
Thanks that helps me out.
My daughter registered for the site, but can't post. Her user name is smileybubbles and she listed email@example.com is her e-mail. I had to send in the parental consent, and have tried to contact via e-mail, but no luck.
She really wants to add her insights.
When will I be able to post a thread? It tells me my threads need admin approval. Please let me know what I can do It does not say registered user under my name it says "earning my ears" Thank you.
Where are you trying to post? You should be able to post a new thread anywhere but on the DVC Rent/Trade board without any approval.
ETA: Please try to start a new thread here on the Welcome Board tonight and I will try to see what is happening. I am headed to bed so I will check back in the morning.
Separate names with a comma.