Disneyqueendenmark
Mouseketeer
- Joined
- Jun 21, 2011
Me too!! I can't access my resort reservations!!
dclwonderprincess said:I can pull up my dining reservations but not my resort reservation :/
I can't even get into it. I enter my username and password; then, it sends me to a page where my info. is there, but I have to choose 2 questions for password hints. I then click the "Terms" okay.
But....the "Next" button on the bottom never lights up to be "clickable."
Am I the only one with this problem?
I'm trying to book and it keeps telling me to add the children's ages, and yet there is no place to add them. It is also showing no availability at any of the resorts when yesterday I had my pick for my dates. When I delete the children I see all kinds of available rooms. When I click edit to add the kids back in, nothing happens. How can a company as huge and techno-advanced as Disney consistently put out web designs that are sooo bad? And don't they do any testing first to see if things work before they take it live? Geez.
I can't even get into it. I enter my username and password; then, it sends me to a page where my info. is there, but I have to choose 2 questions for password hints. I then click the "Terms" okay.
But....the "Next" button on the bottom never lights up to be "clickable."
Am I the only one with this problem?
All I get is this message:
Please pardon our dust as we reimagine Disneyworld.com. If you've linked a reservation to your account before December 12 and it does not appear on this page, don't worry, it's not lost. You can either link your reservations to the new website or view reservations made before December 12 on the pre-existing My Reservations page.
None of the links allow me to access any of the three reservations I made.
Called Disney last week and was transferred to tech who told me to give it a few days that they are aware of the problem but still no fix!
I have been having this same problem. I called Technical Support and the woman acted like I was doing something wrong. Finally she said to try again in a few days.
It's bad enough that the site doesn't show the existing reservations, it's even more annoying when it can't find them with the confirmation codes...despite being paid for. It's utterly rage inducing when I get a cast member that only wants to pawn me off on someone else.
First she latched on to "dining" when I said I couldn't find my resort or dining reservations. She kept repeating that I needed to call dining reservations. When it became clear I wasn't going away, she suggested I just remake my 5 month old (and paid for) reservations.
HULK SMASH! I'm sorry to admit I got a bit excited and loud at this point and she finally agreed to check on my resort reservations for me.
...at least the second guy I spoke with admitted to having some issues with the website. "There are some enhancements we are having issues with." "Not being able to see my reservations...interesting definition of 'enhancement.'"