Fridge Status Check-in *SEE FIRST POST

Discussion in 'Disney Resorts' started by mom2AidanAndEli, Jul 29, 2013.

  1. bartleby1

    bartleby1 DIS Veteran

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    We had to ask for it and the first person we asked didn't know anything about it. Just told us they had no fridges available but didn't offer any compensation. We then specifically mentioned that others were reporting getting a $15 credit per night but we had to get a supervisor involved to get the credit. I think it all depends on who you get. They are not issuing credit automatically though.
     
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  3. bartleby1

    bartleby1 DIS Veteran

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    Glad to hear they notified some people, but I do wish they wold have notified all. Even though i used a travel agent, they still had my address and phone number and email addy on file. we received nothing. Plus, they are not even notifying at check in. Just a note on the fridge door after you get to your room. One of our rooms had no fridge and no note- just a big empty hole. Very poor customer service on disneys part. Very disappointing.
     
  4. tinkerbell2528

    tinkerbell2528 Mouseketeer

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    Sorry to ask but do we have to ask for a $15 credit a night for not having a fridge or is it given automatically?
     
  5. trishadono

    trishadono DIS Veteran

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    We were at CBR 8/13-16. Trinidad North.

    No note from hotel about frig problem.

    There was a frig but not plugged in.

    I plugged it in and it worked great.

    There was a red tag on back of tv stand/dresser that said "not operational" but was not attached to frig , just kind of hanging from wires. :confused3

    It was brand Avanti . It looked new so maybe just forgot to plug it in?
     
  6. wilkeliza

    wilkeliza DIS Veteran

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    I have not heard of anyone getting the 15 unless they noted a medical necessity.
     
  7. dansdad

    dansdad DIS Veteran

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    I have read about 7-8 people state they received the $15 per night credit and none of them had medical needs. They just requested a fridge after getting a room without one but none were available. At least 2 of them posted in the CBR FAQ thread.
     
  8. dansdad

    dansdad DIS Veteran

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    You have to ask. It is not given automatically.
     
  9. tinkerbell2528

    tinkerbell2528 Mouseketeer

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    Thank you for the information.
     
  10. kim929

    kim929 DIS Veteran

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    I just returned wed from our 10 days at Pop. I received the credit at check in but I had to ask for it

    ETA: There was a fridge in the room with the sign on the front not to use it. While at the pool one night an older gentleman was complaining he requested a fridge for his medications, was told it would be in his room when he arrived, it wasn't and didn't get one for 2 days, he said he was told there just wasn't any available at the resort until that time.
     
  11. princessesr

    princessesr Earning My Ears

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    We were at Poly August 1 - August 8th. we had a refrigerator.
     
  12. scjo68

    scjo68 DIS Veteran

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    We just checked in to Pop today. Fridge off with note on it, so no fridge. I asked about a credit and was told I could have one. I was also told I could put any cold items in their fridge at the front desk if I needed to.
    I have gotten ice at the machine for our cooler twice so far and there seems to be plenty.
     
  13. livndisney

    livndisney DIS Veteran

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    LM room has note do not use.
     
  14. Diz Kids

    Diz Kids Mouseketeer

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    Checked into CSR today- connecting rooms. One fridge has a note not to use it, the other one is on with no note, but still seems like an old fridge.
     
  15. hgeisler

    hgeisler DIS Veteran

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    That's much better to hear:thumbsup2
     
  16. Rvillediser

    Rvillediser Mouseketeer

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    Checked into POR mansions today, we have a working and non working fridge.
     
  17. Disneylover99

    Disneylover99 DIS Veteran

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    We checked into Pop today. I was told I could not have a credit if it wasn't a medical necessity. I told them I booked this package a year ago with a fridge and we were staying for 13 days and Garden Grocer was delivering today. They told me I could use the fridge at the front desk. I finally asked to speak to the manager and finally got my credit, but I had to work for it.
     
  18. AngieMouse86

    AngieMouse86 Mouseketeer

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    Anyone have any recent experience at ASMovies? I checked the first post, no info on that resort there.

    My mom & sis check in next week and she's curious to know. TIA!
     
  19. RookieLady

    RookieLady Mouseketeer

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    Fresh back from the Boardwalk. We had one in a Garden Suite last week.
     
  20. msjprincess

    msjprincess DIS Veteran

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    Seriously? They expect people to walk to the front desk when they want a something from their fridge? The whole reason I buy things to keep in the fridge is so that I don't have to walk to the lobby/food court.
     
  21. kajs22

    kajs22 Mother extraordinaire, friends call me wonder woma

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    We are here at Yacht club & happy to report we have a fridge. :banana:
     

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