Concierge/Club Level Information- Part IV, July 2012

Discussion in 'Disney Resorts' started by Scott MC, Jul 16, 2012.

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  1. FzesandTylersNana

    FzesandTylersNana Earning My Ears

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    My TA told me that the CR Atrium level has no rooms with a king bed and a MK view. I have read about the 2 king bedrooms located on the club level and they are not recommended. Is this information correct?
     
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  3. TigrLvsPooh

    TigrLvsPooh Planning WDW Trips Obsessively

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    Typically they don't give autographed photos to every single person celebrating a birthday on the CL, it's just something extra magical that happens sometimes. :) Usually its a Mickey and Minnie pic. For my 40th I got a laminated sign that said Happy 40th Birthday with Tinkerbell on it, so they might be able to print something like that off for you. But it didn't have an autograph. A couple of times my kids have been given a balloon with candy tied to the bottom, no picture or anything. Then other times we only got the birthday button. It varies.

    If you want a daybed definitely let IPO know and also make sure it is listed on your requests with CRO. First priority goes to families of 5, and even they aren't guaranteed.
     
  4. baggirl

    baggirl Mouseketeer

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    Where is this form? I never saw it when I stayed at Poly CL last year? Doing YC CL this year
     
  5. HBGdancermom

    HBGdancermom DIS Veteran

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    Hi everyone,

    Thanks to all who shared about the possibility of "not hearing" from your IPO if you had upgraded to CL or switched resorts, etc. I just called BC CL IPO and talked with someone. She said indeed that sometimes that don't get the reservation sent over if there have been changes made to it. I was able to update a bunch of stuff with her and get on her list to make ressies for Wishes when it opens.

    Thanks again! I love these boards!:thumbsup2 How do non-DIS people get their info....:rotfl2::rotfl2:
     
  6. mickeynut1

    mickeynut1 DIS Veteran

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    I've always gotten an email with an attachment that included forms to fill out with ADRs, DME, etc. to send back for IPO :).

    Glad you were able to talk to IPO and get things updated :goodvibes.
     
  7. mickeyluv'r

    mickeyluv'r DIS Veteran

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    Both of you are slightly right and slightly wrong. CR has two different CL's. One is the 12th floor - Called the Atrium CL. The other is the 14th floor. The king rooms are on the 14th floor. Or were. The 14th floor is currently being renovated. They could be done by now, but I think it's closed until they finish renovating the California Grill on the top floor. I think Cali is set to open after August 25, but Disney always retains some ability to push back dates, until they know something will be done. Those rooms might be gone when it reopens, since most of the floor is giant suites.

    Indeed, Booking CR has long been confusing. The 12th floor CL Standard view room was long called: Tower room, club level, with Bay Lake view. At CR, "Tower" means the main building. "Tower Club" is also the name of the 14th floor. Which is extremely close to "Bay Lake Tower", the name of the Disney Vacation CLUB resort next door. Why they named the new resort that name is beyond me. I also find all the cutesy club level names a bit annoying. Then again, it's also confusing to have a concierge floor, and a lobby concierge.

    I can tell you, before the renovation, the 12th floor rooms were better. I stayed in a 14th floor Bay Lake view room once and it was in desperate need of renovation. The walls had stains, the faucet dripped. The lounge food was uneven: sometimes there was not enough, other food sat out too long. It also is slightly clausterphobic compared to the open lobby view of the 12th floor. ( Actually, the 14th floor is really the 13th, they just skipped calling it that, as there is no 13th floor. :) )
     
  8. mickeyluv'r

    mickeyluv'r DIS Veteran

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    I should probably start by saying I'm in the camp of not expecting WDW to do anything for birthdays, nor are we a fan of birthday pins.

    When you book a WDW vacation, CM's usually note birthdays. You have a few options in terms of making specific requests. Other times, WDW will give you some small tokens - at the discretion of the staff members.

    the cards are one of the freebies they deliver if they have time. It's not really anything special, it's not hand signed, it's a preprinted card. I think it also had more or less an add for Photopass. As in. "It's your birthday, you might want to use Photopass!"

    As for options you can buy, the ones I've looked at were pricey. You can go through the WDW florist. They deliver all sorts of flowers and gift baskets. Online the flowers don't look all that impressive, and they are $$$. the gift baskets are mostly similar. You pay $50 for a few bags of boring prepackaged chips/cookies. If you are staying on CL, you don't need bags of prepackaged cookies. In person, I've seen some amazing flowers being delivered. More than once, we've been at a WDW resort when they were changing out old flowers. (the resort décor) Sometimes we've been given the old flowers, just for talking to the CM's. Once I was standing outside a convention room where a wedding reception had just concluded. The CM was wheeling away all the table décor. The CM confessed she was about to throw all of them in the trash. She let me take as many long stem roses as I wanted. They were perfect, amazing roses.

    Another option that's more fun, and kind of secret- is the special "In-room dining options." Each deluxe resort has it's own menu. I think they are open to all guests of that resort, but I think the only printed menu is the in-room menu on the desk in each room. Options are pricey. There's a service fee, plus a delivery fee. Beyond that, if you staying club level, many are redundant. As in, they will deliver to your room the same kind of cookies they have in the lounge. the same kind of cookies they sell in the quick serve. you are basically paying a premium to have WDW put them in your room. Some of the options are unique, but I don't need chocolate covered strawberries in my room when there are piles of desserts in the lounge, piles of desserts at every buffet, desserts as part of every DDP meal, and nightly candies on my pillow. Its sugar overload. Non CL, they are a better fit.

    Another option is that most TS have cakes on hand. They have a basic cake for free, and better ones that can be personalized. We've never done either. I've seen some specials WDW wedding cakes, and they can be amazing. If you are willing to pay, WDW can do amazing things!

    Last, all guests can request free pins for any birthday, etc. If you wear one, you will likely have staff say, "Happy B-day" to you. I would not expect much more, but you never know. Sometimes staff has leeway to do a little extra, if they have the time. To us, being at WDW on your birthday is special enough. That said, since WDW asked at booking, I've mentioned birthdays once or twice just to see. One person got nothing, the other got the printed card.
     
  9. TigrLvsPooh

    TigrLvsPooh Planning WDW Trips Obsessively

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    That was a perfect summary!

    Also I wanted to add that you can get the buttons inside the parks as well. At mk they have a button wagon setup outside of guest services with all the different button types and a cm there to write your name. :)

    Sent from my iPhone using DISBoards
     
  10. FzesandTylersNana

    FzesandTylersNana Earning My Ears

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    Thank you for the information! We'll be booking 12th floor with MK view.
     
  11. wyurm

    wyurm Mouseketeer

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    When you book club level you should email the address on the first page of this thread. When you do that, the resort IPO will send you a form that includes the reservations you want. It's best to do this before 180 days if at all possible.
     
  12. TigrLvsPooh

    TigrLvsPooh Planning WDW Trips Obsessively

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  13. mickeyluv'r

    mickeyluv'r DIS Veteran

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    You are welcome! Enjoy your trip!
     
  14. HBGdancermom

    HBGdancermom DIS Veteran

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  15. loveshak22

    loveshak22 DIS Veteran

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    We stayed at AKL CL in January and it was DH's birthday while we were there but the trip was actually my birthday present. When we got to our room we had a voicemail and it was Mickey calling to wish him a happy birthday! It wasn't personalized but it was cute! And we each had a box of chocolate in our room one night (outside of the normal house cleaning chocolates) and I think they had a happy birthday note on them!

    I wouldn't go in expecting anything but it's nice to get surprises! We were there in a "low" seasons so they might have more had more time for extras like that.
     
  16. jdd

    jdd DIS Veteran

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  17. wdwfan

    wdwfan <font color=blue>Sometimes I prefer to keep my own

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    So lucky! I have 2 weeks and 4 days to go. But your live reports will help pass the time!:) Enjoy your stay!
     
  18. Scott MC

    Scott MC DIS Veteran

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  19. NicoleK1974

    NicoleK1974 Mouseketeer

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    My brother is big on trying different kinds of beer and I asked if they might be able to stock a few from each of the countries in Epcot for him to try while we were there.

    We were told it was either against Disney rules. Or against the law....can't remember which.
    What the concierge desk suggested was for him to go over there, buy them and have the packages delivered back to the resort, and that they could keep them in the back in the cooler for him if he wanted.

    Hope this helps.
     
  20. TigrLvsPooh

    TigrLvsPooh Planning WDW Trips Obsessively

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    Wow, I'm sure it would have cost a FORTUNE if the CM would have said yes. :eek: YIKES!
     
  21. PrincessSuzanne

    PrincessSuzanne <font color=red>Guess I will be eating crow tonigh

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    We are staying at the WL CL next month, my friend and her baby have food/milk allergies, is this something that I also need to note for IPO for the lounge, or just for the dining reservations? I didn't know if they would be able to accommodate for those allergies or not

    BTW, my friend has a milk/strawberry/shellfish allergies (can only drink soy) and the baby has milk/soy allergies, she can only have rice milk, no yogurt or anything that may have milk that isn't cooked into it.
     
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