We returned last week from a wonderful stay at CSR! We loved it there and were sad to leave after 3 nights b/c we had a split stay at AOA with family. Check in for us was lengthy. Somehow they had us down for 2 rooms and they were trying to sort things out. I had prepaid the package so I knew I had paid for only one. It was 10 at night and we were pretty tired. Anyway, we ended up in ranchos even after our check in CM asked his manager for some pixie dust for us b/c we had been standing there for so long. The manager told him on the phone that only ranchos was left. I plotted to call in the morning b/c there was no way I was staying in that section all 3 nights after I had requested cabanas. There was a very nice CM Korean girl that my girls spoke to for a while. They love the K-pop bands and K-dramas (tv shows) and were thrilled to talk to her. She was so nice to them. Does anyone know how I could write an email to CSR management about her?
We ended up in building 6A with a parking lot view. After eating in pepper market, we went to bed. I had called earlier and asked them to hold our luggage from ME until morning. I could not wait up for it ( they said it would be 1 AM). The room was just as beautiful as the pictures. The beds and pillows were really soft and we slept well. I really liked the wooden doors.
The next morning we called to ask for a room change to cabanas and within an hour they had given us an upgraded room in 9A waterview looking over the quiet pool and the lake! She even apologized for the inconvience of us not liking ranchos. I'm so glad we asked to move. It was a much shorter walk to El centro ( 4 or 5 min. compared to 10). They even came in a golf cart to pick us up at the old room and they had our ME luggage. It was a very quick move and we were off to Epcot.
We really liked pepper market. The food was really fresh and hot. I still don't like the tipping, but it was a nice place to eat. Some of the things we liked were the steak sandwich, grilled chicken sandwich, burrito and chicken quesadillas.
The landscaping at this resort is exactly what I like. So much foilage and flowers and palm trees! We went to the pool twice and loved it. We all went down the slide many times. The slide was much longer than I expected. There were plenty of lounge chairs and we found some in the shade. They had a campfire at night and we roasted marshmallows. I would go back here just for this pool area!
I was kinda nervous to stay at CSR since we had a bad stay at CBR a few years ago. We had stayed at CSR 10 yrs. ago and we liked it then but I know as your family changes your needs at a hotel change. I was so sad to leave CSR but we were staying with family at AOA for the next 4 nights. AOA was such a let down after CSR. I think we need a mod from now on with a larger room and queen beds. We hope to get back there soon.
Thanks for the trip report! So glad that you had a good stay at CSR after the initial hiccup with your room. If you still want to let Disney know about the Korean CM that was so kind to your daughters, just google "how to thank a Disney CM" and you'll see various websites (some more official looking than others!) where you can make that happen.
(On a side note, DD 14 and DD 17 also like K-pop bands and K-dramas, so they're curious which ones your DD's like and if they care to recommend any good ones. )