I have been calling to see if I had a pin code for the last two weeks. Today my daughter (who is not going with us this time) received the coveted yellow envelope. I called to check my name again, and no luck. My sil is traveling with us. I had them check for her and she had it attached to her name! Then the CM asked me if anyone else in my house could be listed. Sure enough, my husband has had it all along! Never thought to check his name because all past visits i have made the reservations. Bad news, no rooms left at Port Orleans. We did however get it for Coronado springs! Good luck to everyone out there, the snail mail is still coming. We live in Milwaukee, Wi.