Wow read this trip report (Ant problem at universal hotel)

[catycatcat4]

http://www.disboards.com/showthread.php?t=2508051

Post #15

 

[vegetablegirl]

whoa! Not cool! I hope they get taken care of now since that maintenance guy came in!

 

[roomthreeseventeen]

Wow, this update sounds awful:


Management will no longer speak with us. Won't take our calls, etc. I asked for Lowes corporate phone number, the girl on the phone gave it to me and laughed. I have never been treated like this by any sort of business, I am honestly in shock. I can honestly say that the Murphy families of Indiana, Massachusetts, and Florida won't be staying at this hotel again. I plan to contact Lowes tomorrow and also inform my friends at the Travel Channel. The management here should be ashamed of themselves. Ants or no ants this Is unacceptable.

Anyone checking in to PBH, bring a can of Raid and don't bother contacting a manager for any reason. Our housekeeper was amazing though, and the maintenance crew.