npmommie
<font color=red>Channels George Michael in her car
- Joined
- Oct 11, 2007
- Messages
- 7,378
I pay my car insurance by eft from an account at our credit union. Have been doing it like this for about 10+ years.
my payment for february got messed up by the credit union, they bounced it back to the insurance company saying customer does not authorize
I found out from a letter I got from the insurance company.
So I call my agent, and they tell me to send off the check to the insurance company and next month ( march )it will go back to the auto deductions from my account.
so anyway, I send the check it gets cashed, all is well, until march rolls around and they do not direct debit my account for the insurance payment
I got a bill instead, so I call and they say i have to sign the eft authorization card again, ok fine whatever,
so I send in my March payment along with the eft card signed.
they call me saying they did not get my march payment, but they got the eft card.
I say well, the check was in the envelope with the eft card
well they admit it was their error they lost my check. they have no idea what happened to it!
the insurance company insists that if it inadvertantly got left in the envelope that those are in trash that gets shredded because of the bar codes
So anyway, I just did the payment by phone, and now they assure me the eft payments will restart in april.
but I am mad the insurance company lost my check. its made out to the insurance company so no one else can cash it, but still , who knows where it is, and all that information on a check.
so would you put a stop on the check?
I am leaning towards not, because I don't want to pay the fee, and plus if it does end up cashed its the insurance anyway.
would you be upset over this too?
my payment for february got messed up by the credit union, they bounced it back to the insurance company saying customer does not authorize

I found out from a letter I got from the insurance company.
So I call my agent, and they tell me to send off the check to the insurance company and next month ( march )it will go back to the auto deductions from my account.
so anyway, I send the check it gets cashed, all is well, until march rolls around and they do not direct debit my account for the insurance payment
I got a bill instead, so I call and they say i have to sign the eft authorization card again, ok fine whatever,
so I send in my March payment along with the eft card signed.
they call me saying they did not get my march payment, but they got the eft card.
I say well, the check was in the envelope with the eft card

well they admit it was their error they lost my check. they have no idea what happened to it!
the insurance company insists that if it inadvertantly got left in the envelope that those are in trash that gets shredded because of the bar codes

So anyway, I just did the payment by phone, and now they assure me the eft payments will restart in april.
but I am mad the insurance company lost my check. its made out to the insurance company so no one else can cash it, but still , who knows where it is, and all that information on a check.
so would you put a stop on the check?
I am leaning towards not, because I don't want to pay the fee, and plus if it does end up cashed its the insurance anyway.
would you be upset over this too?