Would this be taking advantage of Costco return?

Its now been 11 years since this happened, I think its already been dealt with.
 

And people say the search function on the boards doesn’t work.

Anytime I see a zombie thread come back from the dead I figure, they must have run a search for xxxxx, and this old thread came up……
 
I think 3.5 yrs is taking advantage. It is 3 times past the warranty! now if it was 6 mos past the warranty OK but 2 and 1/2 yrs past--thats taking advantage.


I agree with this. If it were just past the warranty, I would take it back, but 3 and half years seems to me like it would be sketchy, and I couldn't bring my self to do it. It would feel wrong to me.
 
I agree with this. If it were just past the warranty, I would take it back, but 3 and half years seems to me like it would be sketchy, and I couldn't bring my self to do it. It would feel wrong to me.

I think OP has resolved the issue; did you notice this thread is EIGHT years old?
 
We bought a 60 bottle Vinotemp front vent wine fridge from Costco 3.5 years ago. My husband went to pull a bottle of wine out of the fridge today and realized it wasn't on. Zzzzzt...dead. The manufacturer, of course, only has a 1 year warranty, and when I went onto Amazon to read reviews about the product (to see if anyone else had had problems) it appears there were tons of problems with this machine and Vinotemp is absolutely useless about doing anything about it or helping it to get repaired. We called Vinotemp and what we got was a great big :headache:

I know Costco still has a liberal return policy on this type of product. We could technically still return it. Part of me thinks that at 3.5 years out returning something is definitely taking advantage (though not like people who return something older just so they can upgrade to a newer model). The other part of me thinks that I have every right to expect a $400 wine fridge to last longer, and Costco should stand by the products they sell...especially one that has turned out to cause so many problems to consumers AND that they still sell! I'm torn.

I appreciate your opinions. What do you think?
Someone resurrected an old post from you. Now we're all curious what happened with the wine fridge
 
Ha! Wow, was I ever really this young and naive? I'm cringing just rereading this...

No, we did not take it back. If I remember my mindset, this post was more a curiosity thing (an exercise of "what if") than an actual plan. Though, oh yeah, I was pretty emotionally po'd about the fridge though. I'd saved so hard to get that darn fridge as a gift for DH.

Anyway.

DH did a bunch of forum reading. As I said, there were a ton of people who'd had this issue. It was something to do with the something wiring something thermostat, yadda-yadda-don't-ask-me-I-majored-in-English. DH had mad technical skills, so read how others repaired their's, got a part online, fixed it himself. Still running today.

Though ironically I did just return a glitchy toaster to Costco. But I swear it was only a week old. And it made carbon, not toast and reeked of melting plastic. So my conscience is clear on that one.

And I still think a well maintained car that fails after 3 years is a lemon in spirit if not name.
 
Ha! Wow, was I ever really this young and naive? I'm cringing just rereading this...

No, we did not take it back. If I remember my mindset, this post was more a curiosity thing (an exercise of "what if") than an actual plan. Though, oh yeah, I was pretty emotionally po'd about the fridge though. I'd saved so hard to get that darn fridge as a gift for DH.

Anyway.

DH did a bunch of forum reading. As I said, there were a ton of people who'd had this issue. It was something to do with the something wiring something thermostat, yadda-yadda-don't-ask-me-I-majored-in-English. DH had mad technical skills, so read how others repaired their's, got a part online, fixed it himself. Still running today.

Though ironically I did just return a glitchy toaster to Costco. But I swear it was only a week old. And it made carbon, not toast and reeked of melting plastic. So my conscience is clear on that one.

And I still think a well maintained car that fails after 3 years is a lemon in spirit if not name.
LOl...I think it is awesome you replied back to this thread after all these years ;) That is great that your DH was able to repair the fridge and it is still working today. Cheers!!
 
Ha! Wow, was I ever really this young and naive? I'm cringing just rereading this...

No, we did not take it back. If I remember my mindset, this post was more a curiosity thing (an exercise of "what if") than an actual plan. Though, oh yeah, I was pretty emotionally po'd about the fridge though. I'd saved so hard to get that darn fridge as a gift for DH.

Anyway.

DH did a bunch of forum reading. As I said, there were a ton of people who'd had this issue. It was something to do with the something wiring something thermostat, yadda-yadda-don't-ask-me-I-majored-in-English. DH had mad technical skills, so read how others repaired their's, got a part online, fixed it himself. Still running today.

Though ironically I did just return a glitchy toaster to Costco. But I swear it was only a week old. And it made carbon, not toast and reeked of melting plastic. So my conscience is clear on that one.

And I still think a well maintained car that fails after 3 years is a lemon in spirit if not name.

Thanks for the update. :teeth:
 
Costco employee here.......at my store, the refund clerk wouldn't even bat an eye at this return. Yes, it should last longer than 3.5 years.
 
Personally, I would feel wrong returning an item to a store after 3 1/2 years had gone by. I don't shop at costco because there isn't one near me, but I do feel that is taking advantage of a liberal return policy. Life is a gamble most of the time, it seems like products are lasting less and less time, it's become all about consumption and manufacturers don't make anything to last. I would complain to costco so that they maybe drop that manufacturer from their stores, but returning it seems wrong. Costco is not at fault here, and the appliance lasted more than 3 times the warranty period, as someone pointed out.
 
Lol, I did not look at the date before posting. This is the oldest thread I've ever seen bumped!
 
Personally, I would feel wrong returning an item to a store after 3 1/2 years had gone by. I don't shop at costco because there isn't one near me, but I do feel that is taking advantage of a liberal return policy. Life is a gamble most of the time, it seems like products are lasting less and less time, it's become all about consumption and manufacturers don't make anything to last. I would complain to costco so that they maybe drop that manufacturer from their stores, but returning it seems wrong.

But you shouldn't take it personally; it is a business decision. If their policy allows it, it's acceptable. If they don't want or expect people to ever do it, why have it?

Complaining to Costco would not be as effective as returning something and saying, "look, I purchased this for X$ and it stopped working after X years". Then they can complain to the manufacturer. If no returns anything, why change anything?
 












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