Hey, I just realized I had not stopped in and updated this thread with our experience on Nov 19th.
We did lunch at Carthay Circle to get the preferred viewing. Paid almost $200 for lunch for 4 people (spendy, but it was a good experience... we enjoyed it). We requested tickets for the 2nd seating because we figured the crowds would be calmer the 2nd one. We showed up about 45 minutes early to the center entry for the Preferred area. The best way to envision this is there are people in the roped areas watching the show, then there is a wide pathway they are keeping open for park guests to get to the back part of the park, then there is a thin line of people watching the show from just in front of Ariel and all long the opposite side of this pathway they are keeping cleared. we stood at entry for about 5 minutes and a CM told us we needed to move because when people leave the first show we would get trampled. Asked where we should go to wait for 2nd show and was told to just walk farther down the path. We found a table where a gal as working on "Glow with the Ears" that weren't working and stood next to table so we would not be in anyone's way that was leaving 1st show. 5 minutes... new CM "You need to move to keep the path clear". Asked again where should we go, told to go even farther back towards the back part of the park past where the WoC starts near the little roller coaster. Went back there, then about 5-10 minutes before 1st show was over, we figured we would just start walking towards the area. Got back to entrance and asked where we could stand for 2nd show... "oh, that line always forms right across from the entrance right there sir... See that big line of 50+ people?" Hmm, 10 yards across the pathway from where we started. So we go get in line that was not there before when we asked the 1st time and wait our turn. They make us stand in this line while they clear out the former crowd. About 15 minute sin this line and about 5 minutes before they let us actually into the area, a group of about 75 people just walk right up to the entry and stand... right in front of all of us who have been waiting. They were business men in suits, elder couples, etc. To say things got heated would be an understatement... people at the front of our line started yelling at them, calling CM's over and demanding they move those people to the back of our line. The CM's assured them it was being taken care of. We watched as no less than 5 different CM's (starting with basic CM's and ending with clearly managers) spoke with this crowd that had now grown to over 100 people. I never saw a single person in that group respond to any of the CM's instructions, they just stared ahead or completely ignored them. Not one single person that I could see ever left that line, and not 1 CM did anything to correct it. So sure enough, they opened up the area and that group just waltzed right in and quickly took up all the prime spots. I knew from this wonderful thread to ask if I could go to the middle circle (they try to send CCR people to the right as soon as you enter the area), we went forward to the circle, only to find there was literally nothing good left there, so we went quickly back to the right side section but now all the spots at the rail were gone as well. We did manage, thanks to the kindness of others, to squeeze our 2 girls to rail since they were short.
It was a wonderful show, but unfortunately the "entitlement" cancer at DL made it tough to fully enjoy. SO what did I learn...
1) The info on this thread is amazingly helpful, thank you so much. This could have been much worse if we hadn't followed the hints here.
2) I wouldn't book the 2nd show again. Even though the crowds are smaller, the ability to actually "line up" without people just ignoring the line would be nice.
3) Maybe the 1st time is worth it to do Preferred, but we won't spend that kind of money for that kind of headache. Getting "first-come first-serve" spots was not the problem here... the problem was terrible instructions from the CM's (never once told us to line up right across from the entrance), and absolutely horrid crowd control. At least if I just get a FP for another section for free and don't get an optimum seat I won't be thinking "$200? For this?"
4) Even with less than optimum viewing (don't get me wrong, we did have decent view... not great but decent) this has to be our #1 Fav show at DL or WDW now!!!
5) I know it probably means absolutely nothing, but I have decided I am done just quietly sitting by and not voicing my frustrations to Disney over this clear policy that has existed for years... If a person will not abide by the rules, as long as it doesn't directly affect public safety, just let them do whatever they want. Better to not make a scene for that 1 rude individual than to respect the other 100+ people around them that are quietly obeying the rules because it is the right thing to do. I am sure I'm not the only one who has just looked the other way trying to just ignore their behavior and just "have a magical time" with my family. It is getting harder and harder to just ignore it, simply because the problem has seemingly become the norm.
Well thanks for all the great info in this thread, this show was amazing! Can't wait to go back and see it again! And believe me, the next experience will be much better... live and learn right?
