Wonky emails from Dining - anyone else?

[LittleStinkerbelle]

I just cancelled a dinner ADR at Coral Reef and made a new ADR for lunch the same day. Got two emails from dining - first confirms the new reservation correctly. The second one says cancellation in the subject line but inside it looks like another confirmation for the lunch. But I never got a cancellation email for the dinner (although I took a screen shot when I cancelled it just in case).

Anyone else getting wrong emails like this?

 

[ChildAtHeart82]

The same thing happened to us. I changed a few of our ADR's around in the middle of our trip. I canceled a lunch ADR at one place and made a dinner ADR at another place on the same day.

I got the confirmation e-mail and then I got an e-mail with cancellation in the subject line but the rest of the e-mail was identical to the confirmation e-mail for my new ADR.

The information on Disney's site was still showing everything correctly but I was still a little worried. We went to our new ADR and had no issues so it must just be a weird glitch.

 

[Soph&HanMom]

I changed some reservations today and got e-mails confirming and canceling the same reservation in the subject line. The actual e-mail itself is a confirmation not a cancelation. I checked the one I booked for Le Cellier and it is still available on the Disney site. I tried rebooking it but it said I already have an existing reservation.

I am debating on calling to check if they are all in their system. They come up on my reservations page on the Disney website but I am afraid that I will get there and be told they were canceled or not in their system.

 

[Soph&HanMom]

Okay I just got off the phone with Disney Dining and all my reservation are in their system and good to go. She didn't know why the emails were wonky.

 

[MLinDisney]

I am debating on calling to check if they are all in their system. They come up on my reservations page on the Disney website but I am afraid that I will get there and be told they were canceled or not in their system.

I keep going to my reservations page and all I see is the resort reservation. I clicked on reservations, typed in my reservation number and it brings me to a page with my resort. I clicked details, still no ADRs listed. I then clicked continue and it brought me to a page where I could customize my trip. I click continue again on the bottom and the first reservation page comes back all over again with a message:

We are currently experiencing problems displaying reservations. Apologies for any inconvenience.

I have been getting this same message since I made my ADRs on March 5th. Anyone else get this? Luckily I have an email for each reservation I made.

 

[Abra Cat]

I got those same messages for both my September 2011 and December 2011 trips, and had no problem when we showed up for our reservations.

 

[LittleStinkerbelle]

Thanks all! I went back in to our account and everything looks right on the list of ADRs. The one that I cancelled is gone even though I didn't get an email. And the one that I got two emails is still there so hopefully I'm good to go!

 

[LittleStinkerbelle]

Okay I just got off the phone with Disney Dining and all my reservation are in their system and good to go. She didn't know why the emails were wonky.

Glad everything is okay! Must be gremlins in the system.