Winn Dixie "Time Out"

jmartinez1895

DIS Veteran
Joined
Nov 18, 2008
Messages
1,804
I noticed tonight after going to Winn Dixie that on the bottom of my receipt where it normally tells me my savings it read " E coupon Time Out call customer service at......."
Has anyone ever seen this? Have I broken a coupon rule and not know it and now I'm being punished? I will try to call in the morning, but I really don't want to if I'm in trouble...lol.
 
A "time out" like that usually means one computer system is not successfully communicating with another because the second one is not responding (is down or something). In this case, I would presume this means the cash register or store's computer couldn't communicate with the corporate computer re. eCoupons/loyalty card savings/etc, or something close to that. You didn't do anything wrong - if you had, they would have had someone do something about it then and there LOL. I would just double check your receipt to make sure any eCoupons/loyalty card discounts you were trying to use were applied to your order. If they weren't, then call customer service at the number they gave. If you didn't use any, or they were credited properly, then I would just forget about it all.
 

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