Let us clarify some "OFFICIAL rules" for non-tipped positions.
. . . we cannot take cash tips
. . . if we say "No" three times and guests still give, we MUST turn the cash over to managers - immediately
. . . managers then have something like a "donut" party at the end of the month with tip money
. . . if we are caught taking cash, it is a termination offense (not a "write up", but firing)
. . . we can accept GIFTS up to $75 in value, by just telling our manager we took them
. . . I have a shelf at home full of knick-knacks that guests have offered
. . . and, yes, they do mean something to me, as they show the guest appreciated my service(s)
NOTE: The only exception to the rule applies to maids, who are in a non-tipped job classification. When they get cash tips for cleaning the room, managers "look the other way". To me (personally) this is ridiculous, as maids make the 2nd highest hourly pay at resorts. Maids ARE NOT low on the pay scale at WDW, like at most hotels. These folks get FAR more than minimum wage for their job function, plus they get incentive pay on top of their base hour rate.