Lynn5700
<font color=darkorchid>WOO HOO I will be there<br>
- Joined
- Feb 2, 2007
- Messages
- 10,026
I hope I am lucky as you two. I am going on the Dream for the New Years cruise next year. Want to stay at AKV/AKL concierge 12/26 to 12/29 before the cruise.
Good luck!! I hope you get it.
We have stayed CL 3 years in a row and have been very lucky getting an April stay of 5 nights. We decided this year to go in May 2011 instead of April. I was on the phone lass Tuesday redialing starting at 857am. Got right thru, gave all my info and then she told me she had a computer problem and was going to transfer me to another agentI did not have a warm and fuzzy feeling but the other agent answered by 9:01( I was dialing on my cell also just in case) She said she had it available and asked me to hold. Now its 904 by my clock and i know this hold time is the kiss of death and sure enough she come back and and says basically sorry she had a computer problem and now its gone.
I ask for a Supervisor and even though I know it will do no good I needed to vent. Bascially nothing they can do but waitlist me. I said my peace and guess we will be staying elsewhere next May!
Aww, that stinks!!! Thank you for the info!
We stayed 10 nights in a concierge studio last August and we really enjoyed it!
This year when I called at the 11 month mark there were no concierge studios available (I wanted June 4 - 16). Instead of messing with the waitlist we just booked a value 1 bedroom.
We loved having daily housekeeping and turn-down service, and we loved the Sunrise Safari. I usually make all of my own ADRs, but the ones that I asked IPO to make for me were precisely what I asked for.![]()
HI!!! I think I met you in DHS and I never had a chance to tell you that it was so nice to meet you!
Thank you so much for the info

I did not have a warm and fuzzy feeling but the other agent answered by 9:01( I was dialing on my cell also just in case) She said she had it available and asked me to hold. Now its 904 by my clock and i know this hold time is the kiss of death and sure enough she come back and and says basically sorry she had a computer problem and now its gone.
I ask for a Supervisor and even though I know it will do no good I needed to vent. Bascially nothing they can do but waitlist me. I said my peace and guess we will be staying elsewhere next May!

