My understanding is they will transfer the luggage but the guest or one of them has to be in the room when it is picked up. We had to change rooms at DLH one year and were told we had to have someone from our party there when the bags were picked up. I don't remember if my DH went with the bellperson to the new room or if the bags went to bell services and then were delivered when we were in the new room. Sorry!
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