WHY is there so much incompetence anymore? - Vent

[Brit17]

Well, I'm sure there is a good valid reason for that.

Keep us updated - you know how we like a good mystery!

I'm sure there is ... as I am still sitting here waiting for a call back ...

 

[golfgal]

Well, I'm sure there is a good valid reason for that.

Keep us updated - you know how we like a good mystery!

It is probably in the "to be filed" pile after being taken out to call in the prescription.

 

[Brit17]

It is probably in the "to be filed" pile after being taken out to call in the prescription.

Yes, that would probably be a good first place to look for it ... however, a prescription was never called in, so maybe not ...

 

[Brit17]

ok, so I decided to give a call back to check on the status of my missing chart & prescription ... and was told by the office manager, "I am so embarrassed, but we still can't find your chart and we are still looking for it. We know the doctor had it on Tuesday, but don't know where it is now, so we can't call in the prescription until we find the chart. We'll call you back as soon as we find it." ...

So I wait ... ...

 

[diznygirl]

ok, so I decided to give a call back to check on the status of my missing chart & prescription ... and was told by the office manager, "I am so embarrassed, but we still can't find your chart and we are still looking for it. We know the doctor had it on Tuesday, but don't know where it is now, so we can't call in the prescription until we find the chart. We'll call you back as soon as we find it." ...

So I wait ... ...

Did you tell her it was in the To Be Filed pile? She probably would appreciate the help.

 

[agnes!]

OP -

Maybe you could drop in at the Dr's office (you were just in the area dontcha know?...) and see how they're doing. Maybe make an appt with the dr. to discuss your care and to tell him/her how pleased you are with the practice.

agnes!

 

[Brit17]

Did you tell her it was in the To Be Filed pile? She probably would appreciate the help.

 

[Carly_Roach]

And now you know why I insist on a paper perscription that I take to the pharmacist myself. If you want something done right, you gotta do it yourself.

 

[Cinderella94]

Ugh, sorry OP! What a pain. We have problems with prescriptions all the time, but it's always Safeway's fault. We need to stop using their pharmacy...it sucks.

 

[Brit17]

And now you know why I insist on a paper perscription that I take to the pharmacist myself. If you want something done right, you gotta do it yourself.

Oh, I hear ya ... and I usually do always get a paper prescription .. however, in this particular case, I was just following my doctor's directive ... at my last appointment a few weeks ago with him, he gave me a new prescription and told me if I had any issues or problems with it, just give him a call and he would make any changes with it over the telephone ... well, that's exactly what I did, and the rest is now history ... as I sit here still waiting ...

 

[Brit17]

my chart has been found and my prescription has been called into my pharmacy ...

I still do not know what the exact problem was, I am just happy that it is finally resolved ...

 

[Jennasis]

my chart has been found and my prescription has been called into my pharmacy ...

I still do not know what the exact problem was, I am just happy that it is finally resolved ...

Delightful! Sounds more like an honest mistake than incompetence.

 

[laughinplace199]

I just wanted to give props for the title - WHY is there so much incompetence anymore? I cant quite make sense of it, but I like the way the words are strung together.

I'm glad I'm not the only one who's having issues understanding the title (not quite sure how the "anymore" fits, but interesting none the less).

 

[kaytieeldr]

I just wanted to give props for the title - WHY is there so much incompetence anymore? I cant quite make sense of it, but I like the way the words are strung together.

!!!

 

[kaytieeldr]

I'm glad I'm not the only one who's having issues understanding the title (not quite sure how the "anymore" fits, but interesting none the less).

Best I can figure, we all presumed or expected a world with no incompetence by the year 2010; since there is still incompetence, the "anymore" would be somewhat appropriate?

 

[snapppyd]

Glad everything worked out for you.

 

[cm8]

I don't think its all about incompetence. I think it has lots to do with the fact that most companies are making people do the work of two people or more. So when folks are overworked, even smart competent people who mean well will start to make mistakes, forget because they have too much on their plates, not work as hard because it doesn't matter anyway, drop the ball with following up, handle the squeaky wheel requests first, but mostly I think the quality of all services goes down when people are overworked.

, but is does not excuse it

 

[LovableGluttons]

Vent away! I hope your Xanax gets called-in to the pharmacy soon

Now THIS could be either an amazing tag or the post of the year.

I love you!


I laughed so hard when I read this, I woke everyone up.


Also, speaking of incontinence.....giggle

 

[Cinderella94]

Vent away! I hope your Xanax gets called-in to the pharmacy soon

Rude.

 

[bumbershoot]

Same here. We have to get our long-term prescriptions from Medco (3 months at a time). I have a new prescription. I ordered it on Medco's website and they contact the doctor's office for approval. I received an e-mail that they requested approval and it has been 48 hours and they haven't heard back. I called the doctor's office and they said they faxed it back to Medco 2 days ago. So who is at fault? Doctor's office or Medco. At least I got an e-mail from Medco that they received it.

I recently got to deal with getting hubby's two prescriptions moved over from 30 day at Walgreens to 90 days at drugstore.com. Found that d'store isn't doing their own pharmacy now. Took nearly 3 weeks to get it worked out, with multiple calls between insurance and pharmacy people, because every time the pharmacy tried to approve it, insurance said "oh no, he still has pills". Now Aetna WANTS us to go to the 90 plan. But their systems REFUSE to do it unless you're just starting out, because it takes about 3 weeks to get the first 90 prescriptoin going, and of course at that point the 30 day bottle was just filled a week ago. Too soon. So I sold my firstborn (practically) to get Aetna's word for an "override", which would last for two whole days...the pharmacy tried it on the third day. Called again, got a FIVE day override. That, finally, worked, after almost 3 weeks of dealing with the nonsense. Thankfully two pharmacy people had taken pity on me...one of them bumped us up to overnight shipping for FREE, and the last one must have walked it over to the people who were calling into Aetna and got it DONE. I got the shipping confirmation email from drugstore a WEEK after we got the package. I got the reply to my "the endo faxed the info in today, this is the order I made last night, order number, 90 day prescriptions, one pill a week for this, one pill a day for that, let me know ifyou need more info!" email...19 days after I sent it.

It's going to be very interesting at refill time, b/c we'll be in Orlando then.

my chart has been found and my prescription has been called into my pharmacy ...

Glad for you.

I'm glad I'm not the only one who's having issues understanding the title (not quite sure how the "anymore" fits, but interesting none the less).

Using "anymore" in that way is, in my experience of listening/reading "dialects", a regional (though I'm not sure what region) use of the word. Means something similar to "nowadays".