Why I Am Using Dreams Unlimited

[travellady]

I've seen several threads asking if they should use Dreams Unlimited or do reservations themselves. I've always been a do it yourselfer and want to get the best deal possible. I planned my April trip on my own through reading these boards and hopping on AP rates when they were released. But, I spent money on phone calls to Disney, talked to several agents, some knowledgable, some less so. I was on one call so long while the gal tried to figure out how to cancel CBR to get me CSR with the AP rate for April, my ear hurt by the time I was done.

I booked a 3 day DCL cruise last week through DU and what a world of difference. I've been working with Merrie and she gets back to me, via email, that same day. No more phone calls, no being put on hold, no more spouting off my family history for the umpteenth time. I go online at my leisure and pay for the trip- no repeating credit card numbers only to be told "the computer is slow today" could you repeat that.

I sent a request this morning for Contemporary ressies for Dec 19-23 and Merrie got back to me with all the options. Wow - 5 whole minutes of my time.

I'm sold.

 

[BethC1952]

Merrie is my agent at DU also, and I've been thrilled with her service. She went above and beyond the call of duty for my December vacation, which involved a group of relatives who couldn't get their act together with information, and then DCL kept sending my travel documents to my old address (where the new resident signed for them TWICE--I guess she thought she was getting a free vacation). She made sure that everything worked out fine. My vacation was wonderful.

I'm getting ready now to start planning my upcoming trips for this year, and quite possibly into earyl 2005, and Merrie will be my agent once again!

Beth

BTW, my trip report from my December trip will be coming shortly--my computer has finally been repaired and all the information and pictures on it are fine! That was a horrifying experience when I thought I had lost ALL of my digital pictures from this trip.