rusafee1183
DVC Owner Since 2012!
- Joined
- Mar 11, 2008
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- 3,117
Disney costs about twice as much as other cruiselines and sometimes it's easy to find yourself wondering if it's worth it. I just thought I would share our recent experience to hopefully help others with their decision.
My DH and I sailed with Disney in 2011 on the Magic, and again in 2012 aboard the Fantasy. I fell in love with the Magic, and only had very MINOR complaints. My husband and I sailed alone, without children and we found some of the adult areas a bit lacking. But, still - we had a great time and we booked on board for the same week the following year aboard the Fantasy. It truly was the most amazing place I had ever set foot in, and we had the time of our lives. The food was amazing, the shows were dazzling, the service was... well, Disney quality service and we couldn't have asked for more.
This year, we decided along with a group of friends (all late 20's to early 30's)to all go on a cruise together to Alaska. I knew Disney was out. They aren't 'Disney People' and I could never convince them to pay what Disney was asking to "sail with a bunch of kids".
So after some research, we decided to sail on Norwegian. And it was HORRIBLE.
We were all given the wrong port information, and booked hotels in walking distance to an (unknown to us) incorrect area. Once we finally found the correct port, and had to pay additional costs for cabs to get there - we waited FOUR AND A HALF HOURS in a line to check in. I am not exaggerating. It was the biggest nightmare and pretty much the worst way to start vacation ever.
The lack of communication would be an ongoing theme. We never once saw our cruise director, we could never hear announcements, we were told the wrong areas to get off the ships for the ports, and on our last night we stood in a blocked off hallway with about 200 people wating to get off the ship, for an announcement to be made a half hour *later* to wait in our rooms for us to get clearance to go ashore.
Once on board after our 4+ hour check in wait, we were so frazzled and exhausted we needed to drink. The sail away drink special was advertised as a low price that they refused to give us. That was the price of the SOUVENIER CUP only. The actaul drink was $7 more served inside of the advertised $2.95 cup. The nickel and diming went on the rest of the week as well.
The "freestyle" cruising felt more to us as an excuse for the waitstaff to be unaccountable for their actions. We all thought we would love the laidback atmosphere, and to not have to worry about set dining times, or bringing formal clothes on top of our bulky cold weather gear. We were wrong. The waitstaff moved from dining room to dining room, never really knowing the menu anywhere - and most times, forgetting to bring what we ordered, scoffing at orders, saying they didn't know about the things we were asking about... and on and on.
The entertainment was awful as well. It was filled with really bad and cheesy variety shows (which I generally love...), and one night ... it was some guy in the theater talking about an acting group and showing old improv clips from the 80's from famous actors that had started in their group. That was the main show of the night.
Not one person looked happy to be working there, said hello as we walked past, nothing to make us feel welcomed. One friend of mine commented that she felt that we were bothering every person we spoke to.
I know I must sound like I am a picky person, who is just hard to please. Or maybe we just sound too demanding.... Honestly, we aren't. It may sound like I drank the kool aid and Disney is the only place that would satisfy me... But, these reviews are coming from a group of 6 people who have sailed almost all of the cruiselines over the years. I am generally somone who can find the good anywhere. There was just not much good to report here.
So, long story LONG
DCL is well worth the extra cost. They entertain you with Broadway caliber shows. They treat you well, the feed you amazing foods in spectacular, entertaining restaurants. You don't feel nickle and dimed, and you are never afraid to drink juice because you don't know if it's allowed without a 'drink package'. And most of all, and they act like they are genuinely happy to see you and expect you to have a fabulous time.
Hopefully this review will help you if you are undecided about whether DCL is worth it. We will (most likely) not sail with anyone else again.
My DH and I sailed with Disney in 2011 on the Magic, and again in 2012 aboard the Fantasy. I fell in love with the Magic, and only had very MINOR complaints. My husband and I sailed alone, without children and we found some of the adult areas a bit lacking. But, still - we had a great time and we booked on board for the same week the following year aboard the Fantasy. It truly was the most amazing place I had ever set foot in, and we had the time of our lives. The food was amazing, the shows were dazzling, the service was... well, Disney quality service and we couldn't have asked for more.
This year, we decided along with a group of friends (all late 20's to early 30's)to all go on a cruise together to Alaska. I knew Disney was out. They aren't 'Disney People' and I could never convince them to pay what Disney was asking to "sail with a bunch of kids".
So after some research, we decided to sail on Norwegian. And it was HORRIBLE.

We were all given the wrong port information, and booked hotels in walking distance to an (unknown to us) incorrect area. Once we finally found the correct port, and had to pay additional costs for cabs to get there - we waited FOUR AND A HALF HOURS in a line to check in. I am not exaggerating. It was the biggest nightmare and pretty much the worst way to start vacation ever.
The lack of communication would be an ongoing theme. We never once saw our cruise director, we could never hear announcements, we were told the wrong areas to get off the ships for the ports, and on our last night we stood in a blocked off hallway with about 200 people wating to get off the ship, for an announcement to be made a half hour *later* to wait in our rooms for us to get clearance to go ashore.
Once on board after our 4+ hour check in wait, we were so frazzled and exhausted we needed to drink. The sail away drink special was advertised as a low price that they refused to give us. That was the price of the SOUVENIER CUP only. The actaul drink was $7 more served inside of the advertised $2.95 cup. The nickel and diming went on the rest of the week as well.
The "freestyle" cruising felt more to us as an excuse for the waitstaff to be unaccountable for their actions. We all thought we would love the laidback atmosphere, and to not have to worry about set dining times, or bringing formal clothes on top of our bulky cold weather gear. We were wrong. The waitstaff moved from dining room to dining room, never really knowing the menu anywhere - and most times, forgetting to bring what we ordered, scoffing at orders, saying they didn't know about the things we were asking about... and on and on.
The entertainment was awful as well. It was filled with really bad and cheesy variety shows (which I generally love...), and one night ... it was some guy in the theater talking about an acting group and showing old improv clips from the 80's from famous actors that had started in their group. That was the main show of the night.
Not one person looked happy to be working there, said hello as we walked past, nothing to make us feel welcomed. One friend of mine commented that she felt that we were bothering every person we spoke to.
I know I must sound like I am a picky person, who is just hard to please. Or maybe we just sound too demanding.... Honestly, we aren't. It may sound like I drank the kool aid and Disney is the only place that would satisfy me... But, these reviews are coming from a group of 6 people who have sailed almost all of the cruiselines over the years. I am generally somone who can find the good anywhere. There was just not much good to report here.
So, long story LONG

Hopefully this review will help you if you are undecided about whether DCL is worth it. We will (most likely) not sail with anyone else again.