Guys, I think you're being trolled and have risen to the bait. Three posts ( all on this thread) from someone who signed on in the last few days yet claims to be a long term Disney fan, IMHO it doesn't add up.
Rick (OP) if you are genuinely a cast member (something I doubt) and particularly a new cast member you should be aware that part of that contract you signed expressly states that agressively arguing with a guest, publicly berating them (and berating them as you have in this medium would count as publicly berating them) or being hostile is a sackable offence. Disney and DVC do track these boards and I don't think it would take a genius to work out exactly who you are ( if you're being truthful).
There are rude people in all walks of life, and while I don't doubt there are some DVC members who are demanding, I don't think they are more so than other types of guests. As BrentKohl says DVC members have a much better idea of what they are entitled to expect and if things come up short they know they can request better service or location. There are plenty of occassions where staff feel uncomfortable with knowledgable clients ( they can't pull the wool over their eyes) but you can't blame the client for standing up for their rights.
I'm sure there are occasions where DVC members have been "rude" to a CM, I can remember occassions where I myself have had to eventually be pretty blunt to get the message across that something isn't acceptable or can be done when I'm being told it can't be done. My own method of dealing with a situation that isn't acceptable is to begin with being polite and explaining the situation, hopefully that will getthe matter dealt with in a satisfactory manner. At times however I have come across staff (at WDW and other locations) that will try to tell me something that I know for a fact isn't true. Sometimes this can be because they are trying to weedle out of something, sometimes it's because they are ignorant of a particular procedure. The problem of giving someone a chance to get out gracefully early ( my prefered option) is if they sometimes back themselves into a position where they will continue telling bigger and bigger lies because they are not willing to back down. In that situation inevitable they need to be told the way the world is, and at times it hurts. Genuine mistakes I don't mind, misunderstandings I don't mind, someone tries to BS me and when I show I do know EXACTLY what's going on they continue, they are likely to not feel good about the outcome.
When there is a bad interaction between a guest and a CM there are times when it is solely the fault of the guest, but in my experience it is far more likely that how the CM deals with the situation that leads to a guest becoming confrontational. If the CM is clumsy in their explanation, slow to understand what the guest is actually asking for, inefficient in dealing with a problem, is ignorant of what services are available/expected or flat out tries to lie/BS a client and gets called on it, then there is a good chance the guest is going to become hostile. IMHO as a CM if you seem to be having a disproportionately high number of guests being beastly to you, you need to have a good look at how you are dealing with those guests, because it's very likely the fault lies in your behaviour not theirs.
It's a bit like my kids telling me ALL their teachers hate them and pick on them more than any other kid in the class. My question to them is. "do you not think it's something you're doing/not doing , that is the reason for how you're being treated?" .